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De'Longhi Autentica Cappuccino, Fully Automatic Bean to Cup Coffee Machine, Espresso Maker, ETAM29.660.SB


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Best price: £599.99

Product Summary

  • ONE TOUCH: Automatic Coffee Machine offering the Bean-to-Cup functionality; preparing Espresso and Cappuccino has never been so easy thanks to the touch control panel and the one touch technology
  • VARIETY OF Coffee CHOICES: Enjoy a wide variety of espresso based drinks at the touch of a button: Espresso, Coffee, Long Doppio+; easily customize aroma level and coffee length according to your taste
  • LATTECREMA SYSTEM: Creates frothed or steamed milk to serve exquisite drinks; the carafes thermal double-wall keeps milk at an ideal temperature when out of the fridge and is self-cleaning
  • HOME COMFORT: Slim and elegant design of a coffee machine for barista-quality coffee at home
  • EASY TO CLEAN: The carafe comes with an integrated clean function: After beverage preparation, all parts in contact with milk are automatically washed with hot water and steam

Product Attributes

  • Width: 3.0 inches,
  • Height: 5.3 inches,
  • Weight: 20.1 Pounds,
  • Length: 7.4 inches

Brand

De'Longhi


Compare with other product in Coffee Machines category


Product Review Analysis*

Positives

Neutrals

Negatives

69.4% 9.0% 21.5%

Senti score  [78.5%]

* hover your mouse over a word to see more details
clean total waste expensive great flat faulty better nice poor replace incredibly disappointing lovely awkward good delicious happy perfect disappointing difficult very disappointed excellent product wonderful coffees bitter worked faultlessly cold excellent

Pros & Cons

excellent product

"excellent product"
100.0%

wonderful coffees

"i also feel that the instruction book could include clear instructions on how to make all the wonderful coffees their write up tells us it makes"
100.0%

worked faultlessly

"it was returned to delonghi repaired serviced and returned in a couple of days and has worked faultlessly ever since"
100.0%

absolutely fantastic

"absolutely fantastic machine grinds well froths well and makes a beautiful cup"
99.9%

amazing coffees

"amazing coffees had a nespresso lattissama+ previously and beats it hands down"
99.7%

amazing coffee

"this delonghi machine is easy to use i followed the set up instructions and after taking a while to understand the "standby" mode for setting water softness and water temperature leave the switch on the side on but not the power switch on the top i was soon enjoying my first amazing coffee!"
99.5%

really good

"really good selection of strengths lengths and everything in between"
99.3%

great thing

"the great thing about this carafe is that it's easily removable so you can keep the milk in fridge to keep it fresh when not using it"
99.3%

favourite option

"i prefer black coffee so my favourite option is the doppio+ button but i've started experimenting with milky coffees and i'm very pleasantly surprised at how much i enjoy them from the delonghi"
99.0%

smells amazing

"i used coffee beans but you can use pre ground coffee too i am amazed at the aroma the freshly ground coffee is producing the kitchen smells amazing"
96.1%

nice cappuccino

"the machine also comes with a nice little milk frother steamer nozzle which is good for those of you who like a nice cappuccino or the like"
95.9%

very impressive

"this is a very impressive machine quite a small footprint which i was relieved about as the box is huge"
95.6%

quite the statement

"it's also a very good looking coffee machine and really makes quite the statement in my kitchen"
94.6%

makes excellent

"and more important makes excellent coffee the instructions are ok but you must read to get basics of operation"
93.8%

it's excellent

"overall it's excellent"
93.1%

says it is brilliant

"this was a present for my wonderful husband and dad of six and he says it is brilliant"
92.4%

coffee is great

"and the coffee is great!"
91.7%

perfect but excellent

"not perfect but excellent"
91.4%

promptly well

"it arrived promptly well packaged and in good order"
90.9%

occasional brush

"regular emptying of the coffee grinds and the water overflow an occasional brush –supplied of the coffee grinds chute a quarterly change of the filter unless i presume you use filtered water up front other than that the rinsing feature and the automatic rinse after each usage also the quick rinse of the milk frother spout and you’re all set"
89.6%

lovely coffees

"looks great and produces lovely coffees just like you pay lots of money for"
88.9%

lovely crema

"the coffee it makes is delicious lovely crema and not a trace of bitterness"
88.9%

good frothed

"good frothed and so far lives up to expectations"
88.8%

happy & impressed

"all in all very happy & impressed"
88.5%

great bean

"makes great bean to cup coffee"
88.0%

works well

"it works well and having set the amount of coffee and then adding a little hot water from the machine itself it is good and works well"
75.0%

great machine

"great machine bought in order to simplify coffee away from the pods"
75.0%

good order

"it arrived promptly well packaged and in good order"
75.0%

good price

"good price!"
75.0%

freshly ground

"love that smell of freshly ground coffee"
75.0%

perfect addition

"a perfect addition to our kitchen equipment"
75.0%

reasonably well

"the only positive comment i can make is that the bean grinding element works reasonably well but using pre ground coffee is fiddly"
75.0%

great price

"excellent machine and a great price!"
75.0%

great espresso

"makes a great espresso though"
75.0%

looks good

"the coffee taste great the machine looks good"
75.0%

very sturdy

"it has an almost industrial look to it and is very sturdy and well made"
75.0%

great value

"bought while on lightning deal at £289 and that's great value for it"
74.9%

customizable options

"the machine has plenty of customizable options ranging from low strength espresso to high strength long coffee"
74.9%

fast delivery

"very good packaging and fast delivery"
74.9%

looks stunning

"the black version which we have looks stunning really high end"
74.9%

looks great

"looks great and produces lovely coffees just like you pay lots of money for"
74.8%

clear instructions

"i also feel that the instruction book could include clear instructions on how to make all the wonderful coffees their write up tells us it makes"
74.7%

very quick

"very quick delivery and fab product"
74.7%

enjoyed possibly

"i have had my coffee machine a week now and have enjoyed possibly to many coffees already"
74.6%

good machine

"overall this is a good machine"
74.6%

positive reviews

"i admit i had quite high expectations of this machine given the positive reviews and the price tag"
74.6%

increase this

"there is a setting to increase this in the menus it comes set at 2 and can go up to 4"
74.6%

works fine

"still works fine"
74.6%

with grounds

"i started off with grounds and then took the plunge and poured in a whole bag of beans"
74.5%

very efficient

"we’ve had consistently delicious coffee and it’s very efficient too"
74.5%

amazing price

"amazing price"
74.5%

vast improvement

"great product and a vast improvement on earlier generations however"
74.4%

will probably

"after days of experimenting and now in a heavily wired from too much coffee state i think we will probably keep the machine"
74.4%

pretty good

"sb it turns out to be pretty good value"
74.4%

very helpful

"well the huge box arrived today i unpacked it fathomed out the instructions i found youtube very helpful"
74.4%

just great

"this machine is just great"
74.4%

strong coffee

"sb coffee maker for a month ensuring i could give as complete review as possible and overall i've enjoyed the testing process and have become used to lovely strong coffee every morning"
74.3%

pretty user

"the machine tells you exactly what it needs once it's set up properly so pretty user friendly"
74.3%

works quietly

"it works quietly"
74.3%

prefer this

"i personally prefer this to the various 'pod' machines"
74.3%

water temperature

"this delonghi machine is easy to use i followed the set up instructions and after taking a while to understand the "standby" mode for setting water softness and water temperature leave the switch on the side on but not the power switch on the top i was soon enjoying my first amazing coffee!"
74.2%

nice and easy

"nice and easy to do"
74.2%

perfect coffee machine

"perfect coffee machine we had another delonghi that we'd had for over 5 years it was still working but we wanted to upgrade this one was a bargain price compared to some delonghi are very reliable love the range of coffees and how easy it is to use and clean :o highly recommend"
74.2%

good stuff

"good stuff"
74.2%

great tasting selection

"love how easy it is to make a great tasting selection of drinks"
74.1%

lovely drinks

"it takes a fair while to set it up but once it's up and running it's pretty easy to use and it makes lovely drinks"
74.1%

well worth

"overall if you can afford it then this is well worth it"
74.1%

grinds well

"absolutely fantastic machine grinds well froths well and makes a beautiful cup"
74.0%

whole process

"it is also nice to have the ability to do 2 coffees in one go as otherwise the whole process can take a bit of time"
74.0%

very happy

"at the price that i paid i'm very happy with my purchase"
74.0%

very tasteful

"easy to use very tasteful coffee"
73.9%

nice nice nice

"nice nice nice!"
73.7%

good product

"good product"
73.7%

going strong

"has definitely been put through it's paces as it gets a good 10 15 cups a day made minimum and it's still going strong 8 months later which to be fair it should do for the price!"
73.6%

very reliable

"perfect coffee machine we had another delonghi that we'd had for over 5 years it was still working but we wanted to upgrade this one was a bargain price compared to some delonghi are very reliable love the range of coffees and how easy it is to use and clean :o highly recommend"
73.6%

soapy water

"you do need to clean out the milk container every 2 3 to be safe but all the bits go in the dishwasher or it's easy to wash in soapy water"
73.5%

consistently delicious

"we’ve had consistently delicious coffee and it’s very efficient too"
73.5%

enjoy them

"i prefer black coffee so my favourite option is the doppio+ button but i've started experimenting with milky coffees and i'm very pleasantly surprised at how much i enjoy them from the delonghi"
73.5%

best espresso

"the best espresso"
73.4%

very neatly

"it's really very neatly sized yes bigger than a nespresso etc"
73.3%

back steamer

"the coffee is tasty i like the digital interface s it give a feel that this machine is a pieces of rock t it is quite large and takes up a lot of space water tank in back steamer is limited to move the machine is annoying!"
73.2%

work surface depth

"my initial thoughts were that it was well made and looked pretty good on the work top albeit it takes up quite of the work surface depth"
72.9%

highly recommended

"highly recommended"
72.6%

word : fantastic

"one word: fantastic!"
72.1%

perfect temperature

"this carafe ties in with the 'lattecrema system' which gives a dense milk foam at the perfect temperature every time"
72.0%

fantastic machine

"fantastic machine and amazing price as was on offer"
72.0%

milk steamer

"there is a milk steamer to make frothy cappachinos and a water heater for making teas"
71.9%

much better

"so much better than old models for 'hot' coffee"
71.9%

steamer nozzle

"the machine also comes with a nice little milk frother steamer nozzle which is good for those of you who like a nice cappuccino or the like"
71.3%

milk temperature

"however the milk temperature is warm not hot"
71.1%

premium instant

"sb coffee maker can use both beans and ground coffee and i tend to use freshly ground coffee in the morning simply because it's quicker and far nicer than any premium instant i've tried"
71.1%

flavour strength

"somehow uses the same quantity of beans as my previous manual machine but you get less than half the flavour strength"
71.0%

indicator super

"water tank in rear with no level indicator super annoying!"
70.2%

love latte

"good coffee i love latte"
70.1%

agree completely

"i agree completely"
70.1%

found youtube

"well the huge box arrived today i unpacked it fathomed out the instructions i found youtube very helpful"
69.7%

works great

"switched to compatible filters a year ago and still everything works great"
69.5%

machine rinses

"machine rinses and heats up"
69.5%

full price

"most of the reviews for this were fairly favourable a couple of people marked it down because of price and for full disclosure i bought this when it was on offer for almost half of its full price and i'm very glad i did"
69.1%

great coffee's

"glad i did great coffee’s from espresso to foamy cappuccino"
68.6%

excellent machine

"excellent machine and a great price!"
68.5%

delicious coffee

"pleasure to use and delicious coffee"
68.5%

worth the money

"it is a very good machine worth the money"
68.4%

favourite coffee types

"it takes a little while to set up with your favourite coffee types and getting used to the individual programmes"
68.2%

very strong

"easy to use and versatile if you like your coffee very weak or very strong short or very long and all tastes in between!"
67.9%

worth the effort

"it offers numerous choices of drink type length so may take a little navigating around but well worth the effort"
67.8%

prima donna

"fantastic machine better than the previous one we had which was supposedly a better model prima donna "
67.8%

machine lovely coffee

"good machine lovely coffee a little fiddly but for the price i cannot complain"
67.5%

marked it down

"most of the reviews for this were fairly favourable a couple of people marked it down because of price and for full disclosure i bought this when it was on offer for almost half of its full price and i'm very glad i did"
67.2%

enjoy chill

"so buy one enjoy chill"
66.9%

looks nice

"on the plus side t looks nice and it doesn't take up too much space"
66.9%

superior drink

"it has replaced my old “disc” machine and makes a far superior drink"
66.9%

keep it fresh

"the great thing about this carafe is that it's easily removable so you can keep the milk in fridge to keep it fresh when not using it"
66.6%

very nice coffee

"have been using this coffee machine for a week now and it makes very nice coffee"
66.3%

makes lovely coffee

"easy to use makes lovely coffee"
66.3%

very good coffee

"this is proving to be a great machine that makes very good coffee"
66.2%

favourite coffee shop

"it's expensive but you get what you pay for: if you bought one coffee every day from your favourite coffee shop you'd soon be making your money back"
66.1%

pleased with

"very pleased with it"
65.8%

removable drip tray

"according to delonghi this coffee machine also has the following features: new silent grinder with 13 settings soft touch control panel aroma control audio signal easy automatic cleaning function autoshut off cappuccino system cleaning indicator cup holder descaling cleaning and rinsing program adjustable fineness of grinding programmable water hardness rapid steam removable drip tray with level indicator removable infuser unit removable water reservoir selection for 1 or 2 cups i have to say that i have really enjoyed using this machine and i've had no negative issues or experienced any problems"
65.6%

froths well

"absolutely fantastic machine grinds well froths well and makes a beautiful cup"
65.5%

incentive to visit me

"also my neighbour has an incentive to visit me now!"
65.5%

saved us money

"has saved us money as we no longer buy coffee from coffee shops"
65.5%

very pleasantly

"i prefer black coffee so my favourite option is the doppio+ button but i've started experimenting with milky coffees and i'm very pleasantly surprised at how much i enjoy them from the delonghi"
65.4%

your favourite

"there's a "my coffee" button to put your favourite on"
65.3%

best coffee machine

"it is the best coffee machine ever"
65.0%

main recommendation

"my main recommendation if you buy this machine is for the love of god* read the instruction manual in order"
64.8%

activate automatic

"needs time and effort to clean the delonghi elleta and magifica is better in design like the water tank cup warmer not activate automatic like elleta i search a lot for that before i pay but no one give the answers price is quite higher overall the machine give tasty coffee doppio function hot coffee this what i like in this machine"
64.7%

clean and maintain

"it is easy to clean and maintain"
64.6%

water filter

"the instruction manual is detailed and easy to follow a water filter is also included although i am using filtered water so probably won't use another in the machine"
64.5%

brilliant coffe machine

"brilliant coffe machine !"
64.2%

easy to use and clean

"easy to use and clean"
64.2%

great price point

"top notch and a great price point"
64.2%

very pleased

"i am very pleased!"
63.9%

temperature adjustment

"what made me push the button was mainly the temperature adjustment yes it makes a proper hot cup of coffee"
63.7%

keep the milk in fridge

"the great thing about this carafe is that it's easily removable so you can keep the milk in fridge to keep it fresh when not using it"
63.6%

everything greate

"everything greate"
63.6%

makes a beautiful

"absolutely fantastic machine grinds well froths well and makes a beautiful cup"
63.6%

saves a double

"the grounds are collected behind the drip tray so emptying them both is easy and saves a double job"
63.6%

very easy to set

"it is very easy to set up and use"
63.6%

hope it lasts

"lets hope it lasts?"
63.5%

shop favourites

"it's great to have the luxury of having a wide variety of real coffee shop favourites in my own home"
63.4%

very easy to

"very easy to use and most importantly great coffee"
63.4%

excellent coffee machine

"an excellent coffee machine"
63.4%

coffee tastes great

"and the coffee tastes great"
63.4%

easy to keep clean

"quick to use and easy to keep clean"
63.3%

value machine

"this is a good value machine only gripe is that the water vessel is quite small so repeatedly need to fill and to empty grounds container"
63.1%

very good cups

"still tweaking the grind brew process but consistently produces very good cups of coffee"
63.1%

unbeatable returns policy

"thanks only to lakeland for their brilliant customer service and unbeatable returns policy"
63.0%

no complaints from

"this is how my wife drinks it and no complaints from her!"
62.8%

easy to setup

"easy to setup and set parameters for hot coffee strength and quantity"
62.6%

very good product

"very good product"
62.6%

delivery and fab product

"very quick delivery and fab product"
62.5%

works very well

"it works very well"
62.3%

fresh coffee

"however now that i've set up everything i'm enjoying beautifully fresh coffee every morning at 6am before i rush out the door"
62.2%

what is safe to

"i have read reviews and note no one has had any problems with in stalling the milk unit the o rings are a tight push on fit on my machine and need a little lubrication but what is safe to use?"
62.1%

positive thing

"this is actually a positive thing for me"
62.1%

easy cappuccinos

"but otherwise super easy cappuccinos are one button push"
62.1%

grinds the bens freshly

"m for over 3 years which has worked faultlessly i thought i would upgrade to an all in one unit that grinds the bens freshly with every drink"
62.1%

most importantly

"very easy to use and most importantly great coffee"
62.0%

absolutely fab price

"absolutely fab price of kit"
61.9%

button push

"but otherwise super easy cappuccinos are one button push"
61.7%

always great

"coffee is always great as always"
61.7%

very good selection

"very good selection of coffee and menus"
61.6%

coffee makers easy to

"rolls royce of coffee makers easy to use and can be adjusted re your taste"
61.6%

enjoying coffee but for

"this is certainly the continental way of enjoying coffee but for me this isn't really a problem as i prefer to drink my morning coffee quickly and shoot out the door as fast as i can"
61.5%

following features

"according to delonghi this coffee machine also has the following features: new silent grinder with 13 settings soft touch control panel aroma control audio signal easy automatic cleaning function autoshut off cappuccino system cleaning indicator cup holder descaling cleaning and rinsing program adjustable fineness of grinding programmable water hardness rapid steam removable drip tray with level indicator removable infuser unit removable water reservoir selection for 1 or 2 cups i have to say that i have really enjoyed using this machine and i've had no negative issues or experienced any problems"
61.5%

done properly

"easy to use and maintain once setup is done properly"
61.4%

easy to maintain

"makes delicious coffee with ease and it's super easy to maintain"
60.8%

good 10 15 cups

"has definitely been put through it's paces as it gets a good 10 15 cups a day made minimum and it's still going strong 8 months later which to be fair it should do for the price!"
60.7%

easily made

"i haven't used the ground coffee facility yet but lattes cappuccinos and flat whites are easily made and delicious"
60.5%

nicest coffee

"of those two the krups machine got my vote for nicest coffee despite costing twice as much as the bosch"
60.5%

very good packaging

"very good packaging and fast delivery"
60.3%

temperature of the coffee

"the temperature of the coffee is good and hot"
60.3%

coffee is good

"and the coffee is good"
59.8%

amazed at the aroma

"i used coffee beans but you can use pre ground coffee too i am amazed at the aroma the freshly ground coffee is producing the kitchen smells amazing"
59.7%

default temperature

"drinks taste are also clearly distinct from each other and served really hot you can up the default temperature in the settings"
59.7%

easy to use an clean

"hot coffee hot milk easy to use an clean"
59.6%

it's so easy

"my wife loves the one button cappuccino because it’s so easy"
59.6%

full 5 stars

"all in all an excellent product deserving a full 5 stars"
59.5%

customize and to clean

"easy to use customize and to clean"
59.5%

good looking machine

"it's a good looking machine which makes excellent coffee and the size and price are both reasonable for a bean to cup machine especially considering you won't need to find room or cash for a separate grinder"
59.3%

positive experience

"having had a positive experience with this brand i was leaning towards them once again"
59.1%

pretty easy to

"it takes a fair while to set it up but once it's up and running it's pretty easy to use and it makes lovely drinks"
59.1%

mornings happy

"the coffee machine is wonderful perfect make my mornings happy"
59.0%

gets better

"the instructions do state that the taste and experience gets better after the first few cups have been made"
58.9%

pleasure and taste

"it provides a great mix of pleasure and taste"
58.6%

leftover milk

"this is pretty clever as you can leave the leftover milk in it"
58.6%

really high

"the black version which we have looks stunning really high end"
58.6%

great tasting coffee

"great machine all the bells and whistles you need for great tasting coffee"
58.5%

easy to clean

"looks good easy to clean"
58.4%

very good machine

"very good machine"
58.4%

upgraded to this

"i used to own a cheap but serviceable saeco espresso machine but i'm glad that i upgraded to this"
58.0%

loved the coffee

"loved the coffee"
58.0%

brilliant cup of coffee

"makes a brilliant cup of coffee"
57.9%

clean wide variety

"so easy to use and clean wide variety of choice when making your coffee it stores water and coffee beans which means i just need to press 2 buttons and my coffee is ready"
57.9%

soft water

"i live in the scottish highlands which has soft water so won't need to worry about buildup however the machine will alert if you do need to"
57.8%

return the machine

"just told me to return the machine"
57.8%

creamy and delicious

"the coffee is really creamy and delicious"
57.7%

master the controls

"the only down side is it takes a while to master the controls no winging it without reading the instructions!"
57.7%

perfect cappuccino

"the results so far have been very impressive and it even includes a steamer that can be used to get frothy milk for the perfect cappuccino"
57.6%

full disclosure

"most of the reviews for this were fairly favourable a couple of people marked it down because of price and for full disclosure i bought this when it was on offer for almost half of its full price and i'm very glad i did"
57.3%

takes a fair

"it takes a fair while to set it up but once it's up and running it's pretty easy to use and it makes lovely drinks"
57.3%

good quality coffee

"good quality coffee"
57.3%

lives up to expectations

"good frothed and so far lives up to expectations"
57.2%

quieter and easier

"overall it could be a little quieter and easier to clean but these are pretty minor quibbles"
57.2%

enjoying the coffee

"enjoying the coffee"
57.0%

pretty clever

"this is pretty clever as you can leave the leftover milk in it"
56.8%

this respect

"but bosch model in this respect was even more frigile it's drip tray for comparison"
56.7%

stove top jugs

"cafeterias stove top jugs as well as machines"
56.6%

both is easy

"the grounds are collected behind the drip tray so emptying them both is easy and saves a double job"
56.6%

what a laugh

"what a laugh"
56.6%

and very good

"black coffees were hot and very good "
56.5%

creamy and frothy

"the milk carafe is integrated and with the touch of a button i'm able to make smooth creamy and frothy milk with very little effort"
56.4%

fine after a year

"great machine first one didn’t work out of the box replacement looks just fine after a year"
56.3%

beats it hands down

"amazing coffees had a nespresso lattissama+ previously and beats it hands down"
56.3%

refurbished goods

"put me off amazons refurbished goods"
56.3%

good cup of coffee

"i love a good cup of coffee and enjoy all types and varieties so i jumped at the chance to try the delonghi cappuccino system"
55.9%

the self start function

"it has the self start function in the morning and it's ready to use for that coffee on the go"
55.8%

quite large

"the coffee is tasty i like the digital interface s it give a feel that this machine is a pieces of rock t it is quite large and takes up a lot of space water tank in back steamer is limited to move the machine is annoying!"
55.7%

testing process

"sb coffee maker for a month ensuring i could give as complete review as possible and overall i've enjoyed the testing process and have become used to lovely strong coffee every morning"
55.5%

partner he loves

"christmas present for my partner he loves it"
55.5%

at a small corner

"the plus points are really that it is small and nicely design which can tug at a small corner"
55.3%

excellent coffee

"the water tank at the back of the machine is a bit of a pain but it is worth the hassle for the excellent coffee"
55.1%

water tank in rear

"water tank in rear with no level indicator super annoying!"
55.1%

quick rinse

"regular emptying of the coffee grinds and the water overflow an occasional brush –supplied of the coffee grinds chute a quarterly change of the filter unless i presume you use filtered water up front other than that the rinsing feature and the automatic rinse after each usage also the quick rinse of the milk frother spout and you’re all set"
55.1%

great product

"great product so easy to use and the best cups of coffee every time"
55.0%

great coffee

"slimline and quality feel product great coffee making"
55.0%

toast is ready

"i press the button and by the time my toast is ready so is my coffee!"
54.4%

good few hours

"i spent a good few hours looking at what was out there and thinking about our needs"
54.4%

pretty impressive

"this one costs around four times more than that one again so the coffee would need to be pretty impressive"
53.9%

most happy

"there are enough settings to adjust coffee strength and quantity to make most happy"
53.9%

coffee and menus

"very good selection of coffee and menus"
53.9%

fiddly fuss

"overall you must accept that there is a certain amount of fiddly fuss to get things going smoothly add to that all the routine maintenance to be sure the machine runs as it should and you ought to be happy"
53.7%

keep filled

"if you want a milk based coffee latte or cappuccino etc then you need to attach the milk container that you can keep filled and in the fridge"
53.2%

impressive piece

"this is an impressive piece of kit"
52.9%

that i love

"milk sometimes is splashed but other than that i love it"
52.9%

wide variety

"it's great to have the luxury of having a wide variety of real coffee shop favourites in my own home"
52.8%

quite small

"this is a good value machine only gripe is that the water vessel is quite small so repeatedly need to fill and to empty grounds container"
52.7%

pipes clean

"i think it keeps the pipes clean"
52.6%

choice of coffee

"recommend easy to use choice of coffee"
52.5%

bargain price

"perfect coffee machine we had another delonghi that we'd had for over 5 years it was still working but we wanted to upgrade this one was a bargain price compared to some delonghi are very reliable love the range of coffees and how easy it is to use and clean :o highly recommend"
52.3%

frothy cappachinos

"there is a milk steamer to make frothy cappachinos and a water heater for making teas"
52.1%

save time in the morning

"i tend to set up my favourite coffee the night before to save time in the morning"
52.0%

love my coffee machine

"i love my coffee machine 🤩"
51.9%

space water tank

"the coffee is tasty i like the digital interface s it give a feel that this machine is a pieces of rock t it is quite large and takes up a lot of space water tank in back steamer is limited to move the machine is annoying!"
51.9%

machine tasting beverages

"everything is amazing in this machine tasting beverages"
51.8%

good coffee

"i love a good coffee but had never progressed past instant coffee in my home this bean to cup machine has changed that!"
51.5%

being a christmas present

"that one being a christmas present"
51.5%

water heater

"there is a milk steamer to make frothy cappachinos and a water heater for making teas"
51.3%

water softness

"my recommendation would be to take time to set your preferred coffee strength water temperature and water softness prior to starting as if you are anything like me once you have an appliance working you rarely go back to read the instruction manual"
51.3%

water vessel

"this is a good value machine only gripe is that the water vessel is quite small so repeatedly need to fill and to empty grounds container"
51.3%

water beans

"initial setup of this took a while there's a lot to get through with regards to water temperature setting the softness hardness of the water adding a filter etc once you're done though it should be just as simple as adding water beans and pressing a button or two"
51.3%

water hardness

"it takes a little while to set up as you need to install the water filter and set the water hardness and things but the instructions are pretty good"
51.3%

water overflow

"regular emptying of the coffee grinds and the water overflow an occasional brush –supplied of the coffee grinds chute a quarterly change of the filter unless i presume you use filtered water up front other than that the rinsing feature and the automatic rinse after each usage also the quick rinse of the milk frother spout and you’re all set"
51.3%

delonghi etam

"i have had the delonghi etam 29"
51.2%

beans or grounds

"i live how you can use beans or grounds"
51.2%

fairly favourable

"most of the reviews for this were fairly favourable a couple of people marked it down because of price and for full disclosure i bought this when it was on offer for almost half of its full price and i'm very glad i did"
50.9%

caught in the drip tray

"one point to note though is that every time you switch this fella on it does a rinse cycle to clean out the various bits and bobs this involves some water coming out which is supposedly to be caught in the drip tray"
50.9%

good coffee beans

"only use a good coffee beans"
50.8%

good coffee machine

"really good coffee machine"
50.8%
...

total waste

"for me this is a total waste of money a real shame as i thought at £450 this would be a great purchase"
99.8%

very disappointed

"very disappointed and it has broken after only 7 weeks of use!"
99.0%

incredibly disappointing

"incredibly disappointing my first experience with a bean to cup machine and there is simply no strength flavour"
98.1%

badly scratched

"although this machine is fairly simple to use and makes nice coffee it doesn't seem well made the chrome cup stand is already badly scratched and the pull out tray which collects the grounds seems very flimsy and likely to break with regular use"
97.9%

fairly slow

"it's not excessively noisy when grinding beans but it's pretty loud when actually dispensing the coffee itself and it's fairly slow"
95.3%

quite tiresome

"this is collected in the tray at the front but emptying this can be quite tiresome"
94.8%

taste issue

"the delonghi tutorial site recommends the frothed milk should be 60 degrees by using the jug and steam method but this machine does not have that facility i had read that the milk was not very hot in other reviews but others did not mention this problem so i thought it might be a personal taste issue"
75.0%

disappointing product

"all in all a disappointing product"
74.9%

boiling point

"initially i used the hot water from the machine as per instructions which wasn't enough so i've been using boiled water from a kettle which improved the heat of cafelatte and capuccino but i like it costa hot my latest idea is to heat some milk in the microwave to just below boiling point and just use the cremalatta to top of my coffee of choice"
74.9%

need descaling

"just one complaint seems to need descaling often"
74.9%

only gripe

"my only gripe is that the hopper could be a little bigger as it doesn’t quite hold a standard bag of beans bought from the supermarket"
74.9%

cleaning descaling

"the esam4200 was pretty bad in that it always wanted filling emptying cleaning descaling and just getting a cup of coffee without having to do something seemed rare with this machine it's worse because of the smaller water tank and smaller waste bin"
74.9%

wooden worktop

"water all over wooden worktop"
74.9%

break down

"after i bought it not we use it one 1 week and it break down"
74.9%

just freezing

"you have to prewarm the cup otherwise it's just freezing"
74.8%

definition 35 degrees

"“hot” milk definition 35 degrees"
74.8%

even worse

"milk options even worse as all dispensed with just a single shot"
74.8%

very noisy

"it is also very noisy when it's in action"
74.8%

needing descaling

"full cleaning instructions are included and the machine will alert when needing descaling"
74.8%

cheap supermarket

"the night before i'd used some beans i'd bought from a cheap supermarket by accident but the new beans were received as a gift from a friend on their travels in africa"
74.7%

somewhat unsafe

"the small water tank is at the back where you can't see it it's awkward to fill and if when it spills out it is directly above the plug which feels somewhat unsafe"
74.6%

only problem

"only problem is lattes aren't that hot but all other drinks are perfect"
74.5%

very expensive

"it is very expensive and i was expecting a much better quality product for the price"
74.3%

excessively noisy

"it's not excessively noisy when grinding beans but it's pretty loud when actually dispensing the coffee itself and it's fairly slow"
74.3%

zero response

"so i have now had 2 faulty machines both showing very strange errors too much coffee not enough coffee descale after only 55 drinks change filter after 65 drinks and a few others after sending 2 polite emails to delonghi with zero response then a direct call with a 40 minute wait time only to be cut off!"
74.2%

very strange

"so i have now had 2 faulty machines both showing very strange errors too much coffee not enough coffee descale after only 55 drinks change filter after 65 drinks and a few others after sending 2 polite emails to delonghi with zero response then a direct call with a 40 minute wait time only to be cut off!"
73.2%

time consuming

"there were 3 main criteria : 1 easy to use and maintain obvious really 2 no mess as good as the coffee in the gaggia could be it created a lot of mess 3 easy to make multiple cups again if you have friends around and everyone wants coffee it can be time consuming"
72.8%

carbon fibre

"i just felt that even at my price it ought to be made from stainless steel or maybe from titanium or carbon fibre or perhaps solid silver or at least something that has the feel of quality"
72.4%

same problem

"returned and replacement had same problem so extra hassle to arrange second return"
72.4%

after 4 seconds

"i turned it back on and it goes into self diagnosis and turns itself off after 4 seconds"
72.2%

clueless teenager

"i called delonghi and spoke to a clueless teenager on the phone who told me to restart the machine asked me if i cleaned it regularly checked it was within warranty and then told me i'd have to send the whole machine in for repair!"
71.6%

flat white's

"absolutely gutted got this to make life easier and make flat white's for my other half"
71.2%

broke down

"terrible product broke down after a month it was repaired and broke down again after 4 days of use"
71.1%

leaked water

"this coffee machine leaked water!"
70.5%

removed rinsed

"the wand is not quite as convenient to clean as a traditional espresso machine there is an outer case which somehow adjusts how the steam is delivered and therefore whether you want cappuccino style foam or just hot milk allegedly but to clean this must be removed rinsed and the internal rubber spout also wiped but it's not difficult!"
69.9%

were underwhelming

"my first impressions were underwhelming"
69.4%

poor design

"i read the instructions thoroughly and watched the videos but ultimately it is a poor design and has broken"
68.9%

small cup holder

"only small cup holder"
68.4%

drop it back

"i have an open space above the machine and you simply lift it off by the lid fill it and drop it back into place"
68.2%

small lugs

"there are two small lugs on the lid of the tank which means you have to lift the lid first before removing or replacing and with a tank full of fresh water the replacing is even harder"
68.1%

just one complaint

"just one complaint seems to need descaling often"
67.7%

faulty machines

"so i have now had 2 faulty machines both showing very strange errors too much coffee not enough coffee descale after only 55 drinks change filter after 65 drinks and a few others after sending 2 polite emails to delonghi with zero response then a direct call with a 40 minute wait time only to be cut off!"
67.0%

very heavy

"you'll notice it's very heavy so you'll need to find it a permanent home as it can't be easily moved once put in position"
66.3%

much of a risk

"as delonghi only provide a 1 year guarantee this machine seems like too much of a risk"
65.8%

mention this problem

"the delonghi tutorial site recommends the frothed milk should be 60 degrees by using the jug and steam method but this machine does not have that facility i had read that the milk was not very hot in other reviews but others did not mention this problem so i thought it might be a personal taste issue"
65.2%

lacks the arabic language

"excellent and very nice but lacks the arabic language in the settings"
65.0%

felt too plasticcy

"to get a proper hands on feel for it i fiddled with all the knobs ha ha i said knobs at my local lakeland store and almost didn’t purchase as it felt too plasticcy  the machine just didn’t feel like a £600 item –it’s £919 on the de’longhi website : o blimey!"
64.9%

flush itself through

"it took a few mins to set up and flush itself through but after that it was ready to go"
64.7%

issues crop

"i do come back and edit reviews if issues crop up"
64.6%

real shame

"for me this is a total waste of money a real shame as i thought at £450 this would be a great purchase"
64.4%

does n't get hot enough

"long milk drinks the milk doesn't get hot enough"
64.3%

replaced every two months

"there is a water filter that needs replaced every two months but if you are in a soft water area might not be needed"
64.3%

does n't quite

"my only gripe is that the hopper could be a little bigger as it doesn’t quite hold a standard bag of beans bought from the supermarket"
64.2%

arrow buttons

"finally even the options that are not "one touch" are very straightforward with arrow buttons to select the size of drink you want standard is 60ml short is 40ml but there is a "my coffee" customisable option which can be even shorter if you wish and the "strength" of coffee again not exactly sure what this adjusts"
64.0%

double boiler

"you may have to wait a few moments for the pressure to build as this does not have a double boiler but i knew this already"
63.5%

touch buttons

"as you use it you quickly get used to its touch buttons and menu display you need patience when a button is pressed it may take several minutes of setting up from cold as"
63.1%

exactly sure

"finally even the options that are not "one touch" are very straightforward with arrow buttons to select the size of drink you want standard is 60ml short is 40ml but there is a "my coffee" customisable option which can be even shorter if you wish and the "strength" of coffee again not exactly sure what this adjusts"
62.9%

over caffeinated

"indeed i'm going to have to limit myself to prevent being over caffeinated!"
62.7%

terrible product

"terrible product broke down after a month it was repaired and broke down again after 4 days of use"
61.9%

been hazardous

"could have been hazardous"
61.2%

nothing is happening

"but it maybe that for 30seconds nothing is happening"
61.0%

removed from the back

"the bean hopper is accessed from the top with a rubberised edge seal to maintain freshness of the beans inside and the water tank is removed from the back"
60.5%

worry about

"the setup might seem a little daunting or complicated but after you choose all your favourite programmes you really don't need to worry about it again"
59.6%

needs emptying

"the drip tray and grounds box are removed as one although the grounds box can then be lifted off and the tray comes with a handy indicator so you can easily see when it needs emptying"
59.2%

coffee was weak

"i knew that it would take a bit of running through and that the first 5 10 espressos would just be thrown away it says so in the manual but even after that i felt the coffee was weak and bitter"
58.8%

what i did n't like

"what i didn't like: 1 the water container is relatively small"
57.5%

daunting or complicated

"the setup might seem a little daunting or complicated but after you choose all your favourite programmes you really don't need to worry about it again"
57.3%

annoying ` beep

"i didn't need to alter anything apart from disabling the annoying 'beep' on button presses and installing and enabling the water filter cartridge"
57.0%

difficult to handle

"2 the water container placed at the back which is difficult to handle"
56.5%

n't stop drink coffee

"just one big problem can't stop drink coffee"
56.3%

milk frothing adjustment

"i like that it has the milk frothing adjustment"
56.1%

limit myself

"indeed i'm going to have to limit myself to prevent being over caffeinated!"
56.1%

made the grind

"the coffee wasn’t as good as the gaggia after the first cups but i made some adjustments to the shot size and temperature and made the grind slightly finer"
56.0%

disclaimer there is no

"*disclaimer there is no god"
55.9%

local lakeland store

"to get a proper hands on feel for it i fiddled with all the knobs ha ha i said knobs at my local lakeland store and almost didn’t purchase as it felt too plasticcy  the machine just didn’t feel like a £600 item –it’s £919 on the de’longhi website : o blimey!"
55.5%

still wo n't work

"i’ve tried everything to get it working but after a further hour it still won’t work"
55.4%

smaller waste

"the esam4200 was pretty bad in that it always wanted filling emptying cleaning descaling and just getting a cup of coffee without having to do something seemed rare with this machine it's worse because of the smaller water tank and smaller waste bin"
55.2%

that i would improve

"the only thing that i would improve is the milk tank area"
55.1%

n't slightly bigger

"shame the milk carafe isn’t slightly bigger but manages to make two milk drinks easily"
54.9%

gaggia milk thermometer

"i used a gaggia milk thermometer frothed milk only reaches 42 degrees a shot of coffee in it takes it to 48 degrees"
54.8%

limescale in our kettle

"the tester strip that comes with the instructions barely registered our water as 1 on the 1 4 scale and we never get limescale in our kettle so in fact i didn't bother installing the filter just an added expense to replace and our old nespresso did fine without one for years"
54.8%

n't produce hot coffee

"i also read some reviews saying that it didn't produce hot coffee"
54.7%

simply not hot enough

"the coffee and milk is simply not hot enough"
54.7%

n't tasted right

"i’ve never been satisfied the coffee just hasn’t tasted right"
54.7%

awkward to refill

"i've knocked off one star however because the water tank at the back is awkward to refill"
54.6%

that's nitpicking

"solid build water tank on the small side but that's nitpicking"
54.6%

waited patiently

"we waited patiently for a the right bean to cup to come into our price range and this one seemed the perfect choice"
54.5%

no longer switches

"faulty within 10 days and no longer switches on"
54.4%

milk not hot enough

"dropped it a star because of the milk not hot enough i've had this machine for 6 months now and being trying to find ways to get the milk hotter"
53.9%

advice nothing

"have scoured the web for advice nothing helpful"
53.7%

a lie this machine

"that's a lie this machine is definitely on the large size and takes up a fair portion of my already small worktop"
53.4%

dropped it a star

"dropped it a star because of the milk not hot enough i've had this machine for 6 months now and being trying to find ways to get the milk hotter"
53.2%

rubberised edge seal

"the bean hopper is accessed from the top with a rubberised edge seal to maintain freshness of the beans inside and the water tank is removed from the back"
52.9%

hardly hear

"in comparison you can hardly hear it in operation"
52.9%

very very poor

"very very poor i wouldn’t recommend to anyone"
52.7%

ca n't find anywhere

"the only things is if you loose how i did the hot water spout you can’t find anywhere"
52.6%

grounds tray

"examining the pucks in the grounds tray suggests that it is working well evenly compressed disks saturated all the way through but not sloppy"
52.6%

2nd delongi coffee maker

"this is my 2nd delongi coffee maker the first was purchased 8 days before christmas 2018 ok a slightly cheaper model"
52.5%

some different beans

"the next morning i tried some different beans and what a difference!"
52.2%

within warranty

"i called delonghi and spoke to a clueless teenager on the phone who told me to restart the machine asked me if i cleaned it regularly checked it was within warranty and then told me i'd have to send the whole machine in for repair!"
52.0%

with a mess

"the milk foam is fiddly tall latte cups don’t fit and if you don’t pay attention you’ll end up with a mess"
51.9%

initial frustration

"overall after the initial frustration i'm delighted with the machine"
51.8%

will go cold

"the milky coffees do have to be drunk pretty promptly as they will go cold but this is the same in costa etc"
51.8%

delonghi magnifica bean

"i bought this to replace a delonghi magnifica bean to cup machine which has provided 6 years of service"
51.5%

enable you to test this

"if you are unsure about your local water softness a test strip is included to enable you to test this was incredibly easy to do"
51.4%

plastic knob

"only once did it have to be repaired and that was under guarantee the plastic knob that controls the steam broke"
51.2%

service is awful

"ultimately though the delonghi so called service is awful"
51.1%

similar in operation

"similar in operation"
51.1%

inordinate amount

"i spend an inordinate amount of time taking apart cleaning emptying refilling etc etc"
51.0%

same beans

"tried everything 'extra strong' setting doppio+ finest grind settings etc etc coffee is just far too weak and bitter i'm using the same beans as i used on my gaggia classic with a separate burr grinder "
50.9%

would not recommend

"would not recommend"
50.8%

great waste

"so far a great waste of 3 hours and i’m still waiting for a coffee!"
50.8%

overnight i do n't know

"whether it was purely the beans or whether the machine just needed to "settle in" overnight i don't know but the espresso i was now getting was rich oily fruity just a hint of acidity and with a thick and well coloured crema"
50.5%

break with regular

"although this machine is fairly simple to use and makes nice coffee it doesn't seem well made the chrome cup stand is already badly scratched and the pull out tray which collects the grounds seems very flimsy and likely to break with regular use"
50.4%

poor i question

"it's so poor i question whether the machine itself is faulty?"
50.2%

boiled water

"initially i used the hot water from the machine as per instructions which wasn't enough so i've been using boiled water from a kettle which improved the heat of cafelatte and capuccino but i like it costa hot my latest idea is to heat some milk in the microwave to just below boiling point and just use the cremalatta to top of my coffee of choice"
50.2%

limited drop tray

"also very limited drop tray that requires emptying daily"
50.2%

just one big problem

"just one big problem can't stop drink coffee"
50.1%
...

Top positive statements

Statement Strength**
"This was a present for my wonderful husband and Dad of six and he says it is brilliant." 93.1%
"Absolutely fantastic machine grinds well froths well and makes a beautiful cup." 93.1%
"Perfect coffee machine we had another delonghi that we'd had for over 5 years it was still working but we wanted to upgrade this one was a bargain price compared to some delonghi are very reliable love the range of coffees and how easy it is to use and clean :o highly recommend" 93.1%
"Good frothed and so far lives up to expectations." 93.1%
"Proper coffee made to perfection." 93.1%
"Overall it's excellent." 93.1%
"Easy to use coffee is great." 93.1%
"It is very easy and quick to use and easy to keep clean." 93.1%

Top negative statements

Statement Strength
no data!

Positive mentions

Mentioned Object Mentioned in Strength

Negative mentions

Mentioned Object Mentioned in Strength

Emotion analysis

Positive tone

Neutral tone

Negative tone

38.9% 37.2% 23.9%
  neutral 35.4%
  happiness 21.2%
  worry 19.5%
  love 6.2%
  fun 5.3%
  relief 2.7%
  anger 2.7%
  sadness 1.8%
  surprise 1.8%
  empty 1.8%
  joy 0.9%
  enthusiasm 0.9%

* analysis performed using Artificial Intelligence (AI) methods, data for the analysis has been gathered from multiple publicly accessible sources.
** strength is the level of sentiment expressed in a sentence, phrase or keyword. It ranges from 0 to 100%
prices and sales statistics are updated daily

last analysis update 2024-04-19