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Nespresso EN550.BM Lattissima Touch Automatic Coffee Machine, Black Titanium


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Top rated in Coffee Machines


2. Nespresso EN550.BM Lattissima Touch Automatic Coffee Machi..

 [Senti score 82.8%]


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Best price: £398.00

Product Summary

  • DeLonghi patented automatic cappuccino system to achieve real Cappuccino and lattes automatically into a glass
  • 6 tactile beverage buttons to choose you favourite coffee drink; ristretto, cappuccino, latte, espresso, long, hot milk
  • Reduced heating up time; 25 seconds
  • Personalised drink option to memorise amount of coffee and milk required for your favourite drink option
  • Sliding drip tray to allow use of both coffee cups and Latte glasses

Product Attributes

  • Width: 12.6 inches,
  • Height: 10.2 inches,
  • Weight: 9.9 Pounds,
  • Length: 6.8 inches

Brand

De'Longhi


Compare with other product in Coffee Machines category


Product Review Analysis*

Positives

Neutrals

Negatives

73.4% 9.4% 17.2%

Senti score  [82.8%]

* hover your mouse over a word to see more details
difficult perfect really pleased absolutely brilliant happy completely ridiculous disappointed expensive replace brilliant absolutely terrible best amazing worthless great love very amazing good wrong excellent better disappointing frustrating very disappointed pricey annoying

Pros & Cons

absolutely brilliant

"absolutely brilliant"
100.0%

really pleased

"really pleased"
100.0%

very amazing

"very amazing and arrived in a short time and more importantly than that price"
100.0%

absolutely love

"marvellous coffee maker absolutely love it"
100.0%

excellent product

"excellent product which makes an excellent capucino everytime!"
100.0%

very pleased

"look great on my kitchen and froths the milk very pleased"
100.0%

perfect perfect

"amazing machine except for milk that does not come out hot enough in all you would say perfect perfect!"
100.0%

great delight

"they all love it and take great delight in using frequently too frequently their mother thinks "
100.0%

brilliant product

"brilliant product however you need to buy water strips to check the hardness of the water as it’s not included then you can set it so it reminds you to descale"
99.9%

absolutely fantastic

"this coffee machine is absolutely fantastic had a nespresso machine before this one which was also good but this blows it out of the water :"
99.9%

function proper

"negatives: when making a milky drink they do go cold quite quickly this is the way the machine has been programmed so you have to pre warm the milk room temp is fine otherwise the frothed doesn’t function proper"
99.8%

highly recommend

"highly recommend"
99.6%

best thing

"the best thing you can have"
99.6%

amazing coffee

"really easy to use and makes amazing coffee"
99.5%

really good

"really really really good"
99.3%

works perfectly

"and it works perfectly with unbranded compatible pods"
98.6%

nice coffees

"makes nice coffees and they are certainly better lattes and cappuccino's than the tassimo as that uses milk capsules and not real milk"
95.9%

very impressive

"very impressive"
95.6%

coffee is excellent

"this is much more sturdy and the coffee is excellent"
93.1%

it's excellent

"great coffee machine upgraded from the standard magimix and once i got used to the different buttons it’s excellent!"
93.1%

very well made

"the machine itself is very well made looks good and is easy to clean"
92.6%

really enjoy

"for now i really enjoy it"
92.1%

excellent choice

"if you are looking for a nespresso coffee machine this is an excellent choice"
91.7%

absolutely love it

"absolutely love it!"
91.6%

replacing but so happy

"i love my lattes so i get through the milk quite quickly so would consider the pro when it needs replacing but so happy with my purchase so far"
91.4%

superb coffee

"makes superb coffee"
89.7%

brilliant and worth

"only 2 weeks in and what can we say brilliant and worth every penny espresso cappuccino latte hot milk it has everything and so easy to use some people complain it's complicated but only so if you are lazy and don't bother reading instructions properly"
89.1%

perfect love everything

"it perfect love everything about it and it makes a mean decaf coffee"
88.7%

really happy

"i bought this for my husband for xmas and he is really happy with it"
88.4%

surprisingly worth

"the coffee tastes amazing and it is surprisingly worth the money!"
87.5%

perfect price

"awesome machine with perfect price and fast delivery"
75.0%

look great

"look great on my kitchen and froths the milk very pleased"
75.0%

works well

"milk frother works well and is easy and quick to clean kids use it to make frothy milk drinks on the condition they wash it out and they are actually doing it!"
75.0%

great machine

"great machine highly recommended not massive either so it doesn't take over half the kitchen"
75.0%

great deal

"we got a great deal as well"
75.0%

good price

"good price"
75.0%

nice machine

"nice machine i bought it on black friday and a few days after that the price dropped by 40 pounds disappointing"
75.0%

neat machine

"neat machine easy to use"
75.0%

similarly good

"bought as a replacement for our long serving tassimo this particular model was selected on the basis of the earlier excellent reviews and a similarly good which test"
75.0%

great price

"the misses mother is extremely happy with her christmas present and is now smitten with it lol good quality machine very quick delivery great price i bought it when it was on offer and it makes a very good coffee highly recommended"
75.0%

very handy

"you can store it in the fridge for up to two days with milk in it which can be very handy"
75.0%

looks good

"the machine itself is very well made looks good and is easy to clean"
75.0%

great features

"great features like being able to take off the milk tank and pop it in the fridge only draw back for me is that main drip tray not the small removable one doesn’t come off so you have to squish a cloth paper towel in between the groves"
75.0%

very sturdy

"the machine is very sturdy and built to last"
75.0%

taste good

"there are over 50 types of pods to purchase and most taste good"
75.0%

looks smart

"aesthetics are important to me and the machine looks smart"
75.0%

cleaner button

"using the head cleaner button would restore the functionality but only to the extent of dispensing a little milk than water"
74.9%

great value

"easy to use great value"
74.9%

really quick

"instructions to use were clear and delivery really quick"
74.9%

feels well

"it feels well made and when you register it with nespresso you get an automatic warranty which is great"
74.9%

fast delivery

"awesome machine with perfect price and fast delivery"
74.9%

right button

"there's nothing stopping you from using an espresso pod to make a lungo drink and vice versa so you have to remember to check the type of pod you're putting in the machine and press the right button"
74.9%

handsome piece

"another factor was what a handsome piece of gear it is and looks great in the kitchen"
74.8%

pure coffee

"whether you like pure coffee or milky coffee or just hot frothy milk for a hot chocolate this is the one"
74.8%

looks great

"another factor was what a handsome piece of gear it is and looks great in the kitchen"
74.8%

decent cappuccinos

"fantastic coffee decent cappuccinos"
74.8%

look forward

"there is an almost overwhelming choice of coffees and it will take some experimentation to find a favourite particularly as they are designed for different cup sizes but i look forward to the challenge!"
74.8%

likes milk

"coffee is hot and the milk is frothy by the time i have grabbed my cup the machine is ready to use and makes all types of coffee to anyone's taste especially me who likes milk with her coffee"
74.8%

addictive selection

"addictive selection of coffee pods"
74.8%

price range

"great machine 100% best you can get for this price range"
74.8%

very quick

"the misses mother is extremely happy with her christmas present and is now smitten with it lol good quality machine very quick delivery great price i bought it when it was on offer and it makes a very good coffee highly recommended"
74.7%

awesome machine

"awesome machine with perfect price and fast delivery"
74.7%

value price

"purchased at a very good value price too"
74.7%

capsules compartment

"depends on how serious of your airlock problem after 5 10 cycles i have tried over 15 times you will see water pumping out to the capsules compartment"
74.7%

cleaned after each

"cleaned after each use and have descaled"
74.7%

awesome coffee machine

"awesome coffee machine upgraded my old nespresso"
74.7%

good machine

"love it good machine easy to use and great coffee"
74.6%

nice coffee

"works lovley makes nice coffee only problem it just doesn’t get the milk hot enough"
74.6%

fabulous flavours

"easy to use sophisticated style and fabulous flavours when you use nespresso pods only"
74.6%

smart works

"looks smart works well"
74.6%

friendly milk

"well thought out design with easy clean function push away cup stand and fridge friendly milk storing cube"
74.5%

excellent deal

"excellent deal and i couldn’t believe how was very quick delivery more than my best expectations"
74.5%

easy to navigate

"delivery of the pods is very easy either to your home or a local store network and the website is very easy to navigate"
74.5%

positive no negatives

"all positive no negatives but still only 2 weeks in"
74.5%

quality machine

"the misses mother is extremely happy with her christmas present and is now smitten with it lol good quality machine very quick delivery great price i bought it when it was on offer and it makes a very good coffee highly recommended"
74.5%

fine machine

"a fine machine and a pleasure ro operate"
74.5%

beautiful design

"beautiful design and perfect functionality"
74.5%

pretty foolproof

"it seems pretty foolproof and makes very good coffee"
74.4%

leading retail outlets

"00 cheaper online than many leading retail outlets"
74.4%

excellent value

"excellent value for money especially when i got this on boxing day"
74.4%

pretty good

"actually pretty good"
74.4%

very convenient

"great machine didn't notice that the coffee wasn't hot enough as the lattissima touch has more power wattage than the lattissima plus my wife and me love the machine it's very convenient and easy to use "
74.4%

awesome coffee

"awesome coffee"
74.3%

added bonus

"intro offer of 100 free pods was a great added bonus"
74.3%

fairly generous

"speaking of pods you do also get a fairly generous assortment of pods supplied with the machine so you don't have to splash out on lots of different pods to find your favourite brew"
74.3%

good value

"great price on amazon and nepresso credit via nespresso club means coffee capsules are good value too!"
74.3%

quality product

"good high quality product"
74.2%

really nice

"really nice and easy to clean"
74.2%

great item

"great item for my daughters bday present "
74.2%

lovely drinks

"it’s very easy to use and makes lovely drinks"
74.1%

good deals

"some good deals on bigger boxes over on nespresso too as well as amazon"
74.1%

compact and friendly

"incredibly compact and friendly"
74.1%

simple and reliable

"excellent coffee machine simple and reliable just replaced 1st one which was bought at original product launch"
74.0%

lovely design

"lovely design"
74.0%

lovely options

"lovely options of very different tasting coffee"
74.0%

very happy

"we're very happy with the nespresso lattissima"
74.0%

milk real froth

"it heats up and starts just as quickly as the tassimo but the biggest improvements for us are the use of real milk real froth!"
74.0%

pretty cool

"other than that it’s pretty cool"
74.0%

great variety

"i absolutely love this coffee machine it makes great cappuccino's and the nespresso selection which comes with the machine is a great variety of coffee to try and decide what strength of coffee you like and the selection of coffee pods available to purchase either nespresso brand or compatible pods is great"
74.0%

amazing machine

"amazing machine except for milk that does not come out hot enough in all you would say perfect perfect!"
73.9%

lower price

"on the whole i'd recommend it especially at the lower price than the one i paid which i'm really annoyed about did i mention?"
73.8%

fantastic choice

"nespresso coffee pods can work out cheaper than other coffee machine brands and there is a fantastic choice of different blends"
73.7%

quality materials

"built with quality materials this coffee machine makes an amazing brew on each use"
73.7%

beautiful machine

"beautiful machine that makes a sensational cup of coffee"
73.7%

easily recommended

"we love our new nespresso easily recommended"
73.7%

good product

"good product"
73.7%

going strong

"going strong"
73.6%

love our new nespresso

"we love our new nespresso easily recommended"
73.6%

properly pierced

"my previous nespresso machine was a krups which lasted for 4 years before the spring which ensured the capsules were properly pierced seemed to give up"
73.5%

more sturdy

"this is much more sturdy and the coffee is excellent"
73.5%

great coffee machine

"great coffee machine upgraded from the standard magimix and once i got used to the different buttons it’s excellent!"
73.4%

please help

"please help"
73.4%

works good

"now it works good"
73.4%

good quality

"good quality and fit for the purpose"
73.3%

successful product

"another successful product for our coffees"
73.3%

cappuccino consumer

"as an avid cappuccino consumer i was looking forward to having a machine that both prepared the coffee and the milk froth in one"
73.3%

great bonus

"the ability to pay over 5 months was a great bonus"
73.2%

nobody want warn

"great in machine but turn the dam temperature up nobody want warn coffee"
73.0%

water strips

"brilliant product however you need to buy water strips to check the hardness of the water as it’s not included then you can set it so it reminds you to descale"
73.0%

well priced

"pods are well priced and the strengths vary"
73.0%

tastes good

"ready to operate and clean and according to the wife tastes good"
73.0%

extra delivery

"arrived within 2 days after ordering even though i paid no extra delivery was advised 3 5 working days "
72.6%

highly recommended

"the misses mother is extremely happy with her christmas present and is now smitten with it lol good quality machine very quick delivery great price i bought it when it was on offer and it makes a very good coffee highly recommended"
72.6%

perfectly fine

"the coffee machine works perfectly fine"
72.6%

good brand

"good brand and make a great coffee"
72.5%

make great

"you absolutely can tell the difference in the quality of the coffee you get and having previously owned a more generally popular coffee machine the drinks are not comparable that is not to knock other coffee machines as they make great every day coffee"
72.4%

would recommend

"would recommend to anyone shop around though as i found this £90"
72.4%

more choices

"makes more choices but my morning capucino is the best"
72.4%

little beauty

"oh this little beauty makes mornings better !"
72.2%

product reasonable pods

"quality product reasonable pods now from aldi too"
72.0%

milk container is

"milk container is 0"
72.0%

compatible pods

"i absolutely love this coffee machine it makes great cappuccino's and the nespresso selection which comes with the machine is a great variety of coffee to try and decide what strength of coffee you like and the selection of coffee pods available to purchase either nespresso brand or compatible pods is great"
72.0%

nice and good

"looks nice and good size"
71.9%

milk steamer

"this is good the milk steamer is excellent and easy to clean"
71.9%

much better

"have tried both nespresso coffee and other's but will stick to the originals as much better"
71.9%

machine everyone

"great machine everyone who tries my coffee loves it!"
71.8%

user manual

"i think it is the easiest way to solve the "airlock" problem but i don't know why they don't just simply put in the user manual"
71.1%

recommend this

"i would recommend this to anyone"
70.9%

love the machine

"great machine didn't notice that the coffee wasn't hot enough as the lattissima touch has more power wattage than the lattissima plus my wife and me love the machine it's very convenient and easy to use "
70.9%

worth consideration

"i have included this detail as i think it is worth consideration before you purchase"
70.7%

great in machine

"great in machine but turn the dam temperature up nobody want warn coffee"
70.0%

super easily

"it has a cleaning button which works super easily"
70.0%

nice the machine

"brew: the coffee taste is nice the machine doesn’t over burn the meaning you have a the right amount of flavour"
69.7%

build quality

"great build quality makes excellent espresso ristretto and latte easy to clean easy to use rapid rise to temperature needed so pretty quick to get your caffeine fix"
69.6%

with prime

"great machine and a great price with prime"
69.4%

whole thing

"if i didn't know better i'd swear that the whole thing was deliberately designed to discourage you from tinkering with it"
69.1%

milk compartment

"the milk compartment works perfectly to make beautiful lattes & cappuccinos with the touch of a button"
68.8%

excellent machine

"excellent machine better than imagination very easy to use very good cup of coffee and hot chocolate"
68.5%

worth the money

"well worth the money"
68.4%

excellent as expected

"excellent as expected !"
68.3%

with these machines

"however reliability does seem to be an issue with these machines especially in regard to the milk dispensing system"
68.3%

superb coffee's

"excellent coffee maker this nespresso machine is very good having had the previous model this one is more modern with it's touch controls i highly recommend this machine makes superb coffee's "
68.1%

prob solved

"we constantly forgot to pull out the spout and delivered milk all over the worktop but now we put it in the fridge with the spout out so prob solved"
68.0%

capsule compartment

"you will hear some pump sound and monitor the capsule compartment 5"
68.0%

with real milk

"good latte with real milk but the coffee itself is only lukewarm"
67.9%

very strong

"my wife loves very strong espresso and i like the cappucino options from nespresso"
67.9%

nespresso range

"great nespresso range of coffees"
67.7%

fits the milk shelf

"it fits the milk shelf in the fridge door and goes in the dishwasher with no hassle"
67.5%

love the moring coffee

"i like this machine alot i highly recommend if you love the moring coffee"
67.5%

repeating step

"if no water steam come out from the compartment keep repeating step 3 and 4 6"
67.5%

feels solid

"it feels solid and does every thing you need at the press of a single button"
67.1%

quick delivery

"impressive quick delivery"
67.1%

crack water tank

"come with a crack water tank!"
66.8%

milk frother is excellant

"milk frother is excellant"
66.8%

with no hassle

"it fits the milk shelf in the fridge door and goes in the dishwasher with no hassle"
66.7%

produces lovely coffee

"it’s easy to use excellent quality and produces lovely coffee"
66.6%

strength coffee

"once you have decided the flavour and strength coffee you require it's simple"
66.6%

installed properly

"make sure the water tank is full and installed properly"
66.5%

rapid rise

"great build quality makes excellent espresso ristretto and latte easy to clean easy to use rapid rise to temperature needed so pretty quick to get your caffeine fix"
66.5%

lovely little machine

"lovely little machine and does the milk perfectly which we were a little concerned about as we only use soya milk in the house but it still manages to 'stretch' the soya milk as well as they do in the shops"
66.3%

pleased with the machine

"really pleased with the machine"
66.3%

very good coffee

"the misses mother is extremely happy with her christmas present and is now smitten with it lol good quality machine very quick delivery great price i bought it when it was on offer and it makes a very good coffee highly recommended"
66.2%

packaging 5 stars

"amazing i highly recommend price quality packaging 5 stars for all"
66.2%

clean and clear

"this my third nespresso pod machine and by far the best so easy to use makes great coffee has large water and milk containers so easy to clean and clear easy to read instructions are displayed on the top of the m c to remind you when the water needs topping up or the milk heater frother needs cleaning"
66.1%

lovely hot coffee

"lovely hot coffee"
65.8%

pleased with

"very pleased with it best we have had"
65.8%

noticeably better

"and the noticeably better drinks produced"
65.5%

fast easy to

"the machine is fast easy to use but the most annoying thing is that the temperature of the coffee is low"
65.3%

great hot coffee

"easy to use and great hot coffee every time"
65.3%

which is great

"it feels well made and when you register it with nespresso you get an automatic warranty which is great"
65.2%

capucino everytime

"excellent product which makes an excellent capucino everytime!"
65.1%

best coffee machine

"the best coffee machine i have ever owned easy to assemble really easy to use and the speed is amazing!"
65.0%

great texture

"the automatic milk froth system can produce milk foam with great texture easily the manual cleaning button also did well"
65.0%

within seconds

"makes excellent coffee from small shots to large cups lattes and cappuccinos within seconds"
64.9%

coffee's fine

"if you get one that works the coffee's fine"
64.8%

clean and maintain

"easy to clean and maintain and i love buying new glasses to have my morning coffee in!"
64.6%

great coffee cappuccino

"it makes great coffee cappuccino and latte"
64.5%

seriously love this

"seriously love this"
64.4%

that price

"very amazing and arrived in a short time and more importantly than that price"
64.4%

easy to use and clean

"great variety so easy to use and clean"
64.2%

easier to use and clean

"now easier to use and clean"
64.1%

amazing coffee machine

"amazing coffee machine and better coffee that any retailer i’ve been to!"
64.1%

good and fast

"very good and fast"
64.1%

great coffee maker

"great coffee maker so many variations of coffee still experimenting having fun doing so"
64.1%

easy the variarions

"the coffee is great the set up is easy the variarions vast"
64.0%

excellent coffee maker

"excellent coffee maker this nespresso machine is very good having had the previous model this one is more modern with it's touch controls i highly recommend this machine makes superb coffee's "
63.9%

easy and convenient

"easy and convenient and great price"
63.9%

user un friendly

"very user un friendly"
63.9%

durable machine

"good quality coffee durable machine"
63.8%

very well built

"its not the cheapest model out there but very well built and well thought through"
63.7%

fantastic my wife

"however they rectified this swiftly and so i have updated my review to 5 stars as the machine itself is fantastic my wife loves it"
63.7%

really easy to

"the best coffee machine i have ever owned easy to assemble really easy to use and the speed is amazing!"
63.6%

very easy to

"it’s very easy to use and makes lovely drinks"
63.4%

serves me right

"serves me right"
63.4%

excellent coffee machine

"excellent coffee machine!"
63.4%

nice treat

"nice treat in the morning when you wake up!"
62.9%

works so quickly

"the lattissima is exceptionally easy to use and works so quickly"
62.9%

happy with

"happy with it"
62.8%

some pump sound

"you will hear some pump sound and monitor the capsule compartment 5"
62.7%

exceptional coffee

"this machine is fantastic and produces exceptional coffee"
62.6%

reasonable coffee

"all over christmas i had to stick it in the microwave to get a reasonable coffee"
62.6%

cleaned by the machine

"internal workings are cleaned by the machine"
62.6%

great frothy cappuccino

"makes a great frothy cappuccino"
62.5%

very good seller

"very good seller"
62.5%

coffee machine is good

"good coffee machine the coffee machine is good and easy to use but the heat of the coffee comes out moderately and not hot"
62.5%

best coffee

"the best coffee i ever made!"
62.4%

capsule coffee

"first time try the capsule coffee"
62.4%

works very well

"have now had this for one month and it works very well"
62.3%

find a favourite

"there is an almost overwhelming choice of coffees and it will take some experimentation to find a favourite particularly as they are designed for different cup sizes but i look forward to the challenge!"
62.2%

easy peasy

"easy peasy!"
62.1%

love my coffee machine

"love my coffee machine"
61.8%

superb coffee machine

"superb coffee machine easy to use and makes tasty drinks!"
61.8%

brilliant coffee machine

"brilliant coffee machine"
61.8%

great cappuccino's

"i absolutely love this coffee machine it makes great cappuccino's and the nespresso selection which comes with the machine is a great variety of coffee to try and decide what strength of coffee you like and the selection of coffee pods available to purchase either nespresso brand or compatible pods is great"
61.5%

very well received

"excellent it was bought for a christmas present and was very well received"
61.4%

every day love

"use it every day love it"
61.3%

fantastic quality coffees

"fantastic quality coffees with an easy to use system the one touch control for lattes or cappucinos is great"
61.3%

what strength

"i absolutely love this coffee machine it makes great cappuccino's and the nespresso selection which comes with the machine is a great variety of coffee to try and decide what strength of coffee you like and the selection of coffee pods available to purchase either nespresso brand or compatible pods is great"
61.1%

quick and easy to

"great little coffee maker quick and easy to use"
61.1%

good 9 10 months

"after a good 9 10 months of having the machine it was really good"
61.1%

otherwise very good

"otherwise very good!"
61.0%

clean love

"great coffee easy to clean love that you can store the milk compartment in the fridge"
60.9%

no water steam

"if no water steam come out from the compartment keep repeating step 3 and 4 6"
60.9%

pleased with it and

"apart from that i'm exceptionally pleased with it and i can honestly say it's revolutionised my life!"
60.9%

easy to maintain

"the machine is also simple to clean and easy to maintain"
60.8%

easy to clean and

"easy to clean and use"
60.8%

favourite coffee ever

"making my favourite coffee ever sobeady to use"
60.8%

love this purchase

"i love this purchase!"
60.8%

easy to clean

"easy to clean and refill only the tanks could be a bit bigger"
60.6%
...

very disappointed

"i was very disappointed since i trusted amazon & i knew that in the past all my purchases arrived to me in a perfect condition except this one"
99.0%

absolutely terrible

"absolutely terrible piece of equipment"
96.7%

completely ridiculous

"to be honest the whole thing is a rip off and it's completely ridiculous that coffee machine and capulse manufacturers can't get their act together and make capsules that suit all machines"
96.2%

leaking badly

"my previous nespresso had lasted around 6 years before leaking badly i was not prepared to spend money on repairs if i could not be guaranteed it would work so i opted to buy a new one"
92.6%

drips randomly

"it also just drips randomly"
74.9%

pressed again

"it would do this once and when the milk dispensing button was pressed again only water would come out"
74.9%

more expensive

"no more expensive coffee takeaways for us!"
74.8%

different solution

"this is common problem in nespresso machine if you search from internet and there is many different solution"
74.8%

frustrating time

"originally had a frustrating time trying to claim the 100 free capsule offer from nespresso but was eventually sorted"
74.8%

worthless here

"nespresso warranty is unfortunately worthless here"
74.8%

annoying quirks

"aside from the fundamental differences between tassimo and nespresso this machine has a few annoying quirks"
74.7%

awaiting refund

"sent back next day and awaiting refund"
74.7%

torn cardboard

"the device came with a cardboard that looked like it was already in use a little torn cardboard and crumpled no new look i connected the machine to electricity but not all working functions"
74.7%

there pricey

"there pricey but the product is so good it’s worth the money"
74.6%

replacement frother

"troubleshooted on the phone with nespresso and they are sending replacement frother"
74.6%

wrong pods

"i keep buying the wrong pods for the machine"
74.5%

only problem

"the only problem for me is i wish the milk came out hotter!"
74.5%

only fault

"my only fault is that it is possible to accidentally press a button since they are touch sensitive"
74.5%

seems silly

"there’s not enough room under the spout to place a long latté glass which seems silly as this is supposed to be a machine for use with milk"
74.4%

crappy tassimo

"had a crappy tassimo before and this nespresso is ina whole different league"
74.2%

spent capsules

"i buy good quality coffee capsules usually nespresso own with next day free delivery and recycle the spent capsules"
74.2%

nesproso descaling

"my nesproso descaling keep light after using the removal of sediment "
74.1%

broken down

"not sure why i re bought this machine but again use it only once a day and within a year it has broken down which is strange given it does not get much usage"
73.6%

little noisy

"its a little noisy you are very restricted with the pods that fit and the flavours available"
73.6%

abnormal heat

"of course if you can't hear any pumping noise or some abnormal heat from the machine the pump may already burn out and can't be fixed by above method and you should call your local support"
73.5%

minor flaw

"the one minor flaw i found is no low or empty water light"
73.1%

boiling water

"i always warm the cups up with boiling water from the kettle first it’s a must otherwise you will experience luke warm coffee’s from time to even after warming the cup it still happens at times"
73.0%

constant dismantling

"the constant dismantling to clean is a little fiddly in comparison to other machines"
72.1%

milk residue

"descaled it twice soaked the milk head unit in hot soapy water although couldn't see any trace of milk residue"
72.1%

average product

"average product and really just too long to use"
71.7%

same model

"this is my second machine as the other one same model lasted 7 years"
70.7%

does not work

"finally when the missing bit did arrive it still does not work"
69.1%

just a shame

"just a shame that the milk container has to be held in by hand for the duration of the machine making the coffee"
68.7%

expensive investment

"it might seem an expensive investment but if like me you spend too much money on coffee then this will actually save you money in the long run"
68.6%

return window

"and the return window closed a few months ago so guess its perfect timing for it to break"
68.5%

stopped working

"until unfortunately the milk section stopped working"
67.8%

not height adjustable

"the drip tray is not height adjustable and the default height is too high to allow the kinds of coffee mugs most of us have lying around the place fit under the spout"
67.1%

much effort

"too much effort sent back and i am sticking to my old nespresso"
66.9%

abrasion problem

"the rapid cappuccino system is something like plastic material so i can wash it by the dishwasher or by hand and don't need to worry about the abrasion problem"
66.5%

being tight

"i wouldn't pay full price though but that's just me being tight"
66.0%

sending it back

"couldn't be bothered dealing with sending it back so now i just have the inissia version for £230!"
66.0%

much money

"it might seem an expensive investment but if like me you spend too much money on coffee then this will actually save you money in the long run"
65.7%

dirty water

"also the coffee spout drips every time i put a new pod in when i have my mug under it so i end up with dirty water in my cup even though i clean out the machine before and after every coffee"
64.5%

nothing works

"but have found nothing works can you help us?"
63.0%

very poor temp

"nespresso say 83deg coffee 63deg milk the true lab test say 54deg coffee and 41deg milk very poor temp and no settings to change it"
61.3%

additional charge

"1 we will be happy to replace for the entire item with upgraded shipping without any additional charge against the return of the item"
61.2%

does not disappear

"light does not disappear"
61.0%

white stain

"notice the white stain on the plug and the box will look open"
60.8%

black friday updgrads

"fantastic black friday updgrads from our previous nespresso machine with seperate milk frother"
58.7%

glossy piano black

"it does look a bit plasticy compared to my previous glossy piano black one"
58.7%

design issue

"seems to be a design issue"
58.6%

second one was functional

"the second one was functional"
58.6%

it's too pricey

"as i feel any more than that it’s too pricey!"
58.5%

less to go wrong

"less to go wrong"
56.8%

they ca n't replace

"they claim they can’t replace it"
56.3%

remove wash

"the milk container can be easily remove wash and store in fridge for next use"
55.7%

kills the milk froth

"no because the coffee then kills the milk froth when poured on top of it"
55.4%

milk dispenser frother

"i purchased this machine on dec 23rd and already the milk dispenser frother has malfunctioned!"
55.3%

just too long to

"average product and really just too long to use"
55.2%

milk has not frothed

"however a few times now the milk has not frothed and also now it seems to cut out when making coffee a few times"
55.2%

n't tell them

"i think they are a waste of money but you can’t tell them !"
55.1%

very disappointing

"update: unfortunately after just over 2 months the milk is only coming out luke warm now at best which is very disappointing so have deducted 2 stars!"
55.1%

power plug

"a power plug is not suitable for israel i can not connect it to electricity in addition the product appears to be used"
55.0%

seperate milk frother

"fantastic black friday updgrads from our previous nespresso machine with seperate milk frother"
54.8%

undecided just buy

"if you're undecided just buy one"
54.8%

very little difference

"this is the older model and i almost bought the newer one but from what i could see there is very little difference and this one was about £70 cheaper at time of purchase"
54.7%

have my mug under

"also the coffee spout drips every time i put a new pod in when i have my mug under it so i end up with dirty water in my cup even though i clean out the machine before and after every coffee"
54.6%

n't think making coffee

"didn't think making coffee was so easy"
54.6%

never looked back

"quick delivery and he's never looked back"
53.9%

disappointing & total

"this happened after a year and on the first descaler so disappointing & total waste of money"
53.6%

sold me a bad machine

"they sold me a bad machine"
53.5%

never bought one sooner

"had this a month now and dont know why i never bought one sooner"
53.2%

that do n't even

"to make matters even worse and trying to recover the situation i then searched amazon for coffee capsules specifically to suit the nespresso machine and based on the search results i purchased 50 note d'espresso capsules that don't even fit"
53.2%

gave up at this point

"i gave up at this point"
53.1%

simply did n't work

"bought this as a gift for my wife sadly on first ever use there was a fault with the milk system it just simply didn’t work"
52.6%

spoke to nespresso

"spoke to nespresso and they did tests"
52.5%

during un boxing

"beside the above surprise during un boxing the machine and the customer service are very good and following is my comments great nespresso machine you can enjoy your espresso by 1 touch button with in a minute"
52.4%

waste of money

"i think they are a waste of money but you can’t tell them !"
52.2%

sample nespresso capsules

"tried the sample nespresso capsules that came with it but have also bought some 3rd party ones that are just as good and work great"
51.9%

seem frustrating

"this may seem frustrating but is essential when using fresh milk"
51.4%

plastic panels

"as for the machine itself it's pretty solidly built though while the product page says it's made of stainless steel there's more than a few plastic panels on it just fyi "
51.2%

would not recommend

"i would not recommend"
50.8%

strange given

"not sure why i re bought this machine but again use it only once a day and within a year it has broken down which is strange given it does not get much usage"
50.3%
...

Top positive statements

Statement Strength**
"Absolutely brilliant." 100.0%
"Excellent espresso coffee." 99.7%
"So easy to use and keep clean and the latte function is brilliant." 93.1%
"Excellent product easy to clean and operate." 93.1%
"Best nespresso on the market the removable milk jug is brilliant." 93.1%
"Beautiful design and perfect functionality." 93.1%
"great product makes a great coffee delivered on time!" 93.1%
"Great machine 100% best you can get for this price range." 93.1%

Top negative statements

Statement Strength
no data!

Top rated in Coffee Machines


2. Nespresso EN550.BM Lattissima Touch Automatic Coffee Machi..

 [Senti score 82.8%]


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Positive mentions

Mentioned Object Mentioned in Strength
no data!

Negative mentions

Mentioned Object Mentioned in Strength
Nespresso
"too much effort sent back and i am sticking to my old Nespresso"
67.0%
Starbucks
"saving me so much money instead of buying Starbucks every day!"
65.0%

Emotion analysis

Positive tone

Neutral tone

Negative tone

51.5% 28.2% 20.3%
  happiness 29.5%
  neutral 27.4%
  worry 16.2%
  relief 6.6%
  love 4.6%
  surprise 4.1%
  fun 3.3%
  enthusiasm 2.9%
  anger 2.1%
  sadness 2.1%
  empty 0.8%
  joy 0.4%

* analysis performed using Artificial Intelligence (AI) methods, data for the analysis has been gathered from multiple publicly accessible sources.
** strength is the level of sentiment expressed in a sentence, phrase or keyword. It ranges from 0 to 100%
prices and sales statistics are updated daily

last analysis update 2024-02-23