DeLonghi bean-to-cup machine Magnifica ESAM 3000
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Product Summary
- Colour: Black
- Material: Plastic
- Package dimensions: 36.0 L x 51.0 H x 41.0 W (cm)
- Model number: ESAM 3000.B
Product Attributes
- Width: 11.2 Inches,
- Height: 14.2 Inches,
- Weight: 22.0 pounds,
- Length: 14.8 Inches,
- Size: 35x50x40
Brand
De'LonghiCompare with other product in Coffee Machines category
Product Review Analysis*
Positives |
Neutrals |
Negatives |
| 64.9% | 9.7% | 25.4% |
Senti score [74.6%] |
||
* hover your mouse over a word to see more details
negative
better
happy
love
incredibly frustrating
expensive
empty
excellent
perfect
useless
flat
brilliant
disappointed
absolutely magnificent
difficult
excellent product
lovely
weak
good
noisy
awful piece
cheap
really confusing
great
very pleased
best
Pros & Cons
|
Pros [219]
|
Strength |
|---|---|
excellent product"this is an excellent product and makes a damn fine cup of coffee!"
|
100.0% |
very pleased"excellent machine very pleased"
|
100.0% |
absolutely magnificent"the machine is absolutely magnificent but here are the challenges: 1"
|
100.0% |
excellent bean"excellent bean to cup machine"
|
100.0% |
excellent crema"it's incredibly easy to use produces an excellent crema and the coffee is very smooth"
|
100.0% |
greatest strength"the taste of the coffee is fab and if used on the greatest strength setting it's seriously strong"
|
99.9% |
amazing lattes"we used an italian stove top moka pot for years and it always made excellent coffee but i wanted something that could make me amazing lattes without all the faff and expense"
|
99.7% |
best thing"the best thing i do it"
|
99.6% |
routine maintenance best"very pleased with this coffee machine makes lovely coffee every time set up took a bit of concentration but was straight forward enough some great youtube videos available on the routine maintenance best to get the descaler with the machine"
|
99.5% |
really good"brews a really good coffee and the milk frothing wand produces silky smooth hot milk"
|
99.3% |
favourite beans"this machine is way better than any pod based machine and you can use your favourite beans to boot"
|
99.3% |
best results"when you arr setting the grinder put 3 or 4 for best results"
|
99.3% |
strongest strength"i make one full cup on strongest strength and then add two shots to bring it up to the strength i like"
|
99.2% |
been excellent"tried all the coffee pod machines and never really used any of them but this has been excellent"
|
98.3% |
little testing"a little testing to get volume and quality but great outcome"
|
95.9% |
good experience"a good experience for me in the morning to taste a good coffee from this machine"
|
94.2% |
been brilliant"i bought this my first ever bean to cup machine nearly 4 years ago and it has been brilliant"
|
93.8% |
it's excellent"as i hear from him it's excellent"
|
93.1% |
love love love"i love love love this machine"
|
93.1% |
they loved"they loved it"
|
92.6% |
excellent in this machine"all are excellent in this machine and consistent"
|
92.0% |
altogether rubbish"altogether rubbish"
|
91.4% |
astonishingly easy to"it is astonishingly easy to use"
|
90.7% |
protective film"there is a blue protective film on the chrome waste tray cover that you can just peel off"
|
90.1% |
superb coffee"as bean to cup coffee machines go its quite basic but it makes superb coffee which is where its at"
|
89.7% |
lovely cappuccinos"use every day for lovely cappuccinos"
|
88.9% |
good diagnostic"good diagnostic fault finding indicators"
|
88.8% |
great outcome"a little testing to get volume and quality but great outcome"
|
88.5% |
absolute bargain"at the sale price of £170 it's an absolute bargain!"
|
88.4% |
coffee is great"it's a bit on the plasticky side but the coffee is great and piping hot much hotter than the old machine"
|
88.2% |
capsule machine"so much than any capsule machine or cafetière"
|
88.1% |
great bean"great bean to cup machine"
|
88.0% |
great appliance"what a great appliance"
|
88.0% |
great frother"great frother even makes creamy smooth soya drinks for non dairy users"
|
88.0% |
great crema"great smell with grinding beans great crema every time and just delicious coffee"
|
88.0% |
machine clean": 5 you need to keep the machine clean"
|
88.0% |
perform well"sent for service once and returned promptly and continues to perform well"
|
75.0% |
works well"frothy milk thingy works well"
|
75.0% |
great machine"great machine"
|
75.0% |
good works"looks good works well very happy with it"
|
75.0% |
good price"delivry good price good"
|
75.0% |
great price"great machine great price and really nice coffee"
|
75.0% |
great espresso"makes great espresso"
|
75.0% |
very fresh"3 source a good local or online coffee bean supplier and buy good quality fresh beans i personally don't think very highly of those off the shelf supermarket type beans which are usually roasted too much and are not really very fresh"
|
75.0% |
desired taste"and i'm aware from reading other comments that a change in bean may require a new calibration for desired taste"
|
74.9% |
proper taste"takes a few uses before you get that proper taste but when it does we were very happy"
|
74.9% |
great value"i would definitely recommend it for a starter unit – it’s great value for money"
|
74.9% |
really well"aside from using it at home i also took it to a drawing event where 6 people topped up with coffee all day and it held up really well"
|
74.9% |
professional ones"including the big professional ones"
|
74.9% |
decent 👍🏼"decent 👍🏼"
|
74.8% |
decent mugfull"i had a 'nespresso lattissima' and it was starting to cost a fortune in pods as i drink a lot of coffee and used 2 pods at a time for 1 decent mugfull of coffee"
|
74.8% |
other impurities"however i still use a water filter to fill the machine so i can remove all the other impurities in the municipal water supply"
|
74.8% |
perfect boyfriend"the perfect boyfriend makes your coffee in the morning for a great day ahead"
|
74.8% |
price range"excellent quality product by far the best i've found in the price range"
|
74.8% |
clear instructions"clear instructions to set up the machine which makes excellent coffee"
|
74.7% |
very quick"very quick"
|
74.7% |
lovely flavour"fantastic needed a few 4 _5 before optimum quality achieved but lovely flavour and very quick"
|
74.7% |
awesome machine"this is an awesome machine at an awesome warehouse price £185 "
|
74.7% |
loving coffee"loving coffee"
|
74.6% |
work great"i used both options and they work great!"
|
74.6% |
nice coffee"makes nice coffee"
|
74.6% |
very smooth"it's incredibly easy to use produces an excellent crema and the coffee is very smooth"
|
74.6% |
machine value"the machine is easy to use and can be set to make to your personal taste a great machine value for money"
|
74.6% |
best value"best value for money!"
|
74.5% |
retail price"bought on amazon at an almost 50% saving on retail price so a bargain!"
|
74.5% |
quality machine"great quality machine"
|
74.5% |
assemble great"easy to assemble great for the garden!"
|
74.5% |
good enough"the steam nozzle might now be as powerful as those machines in coffee shops but good enough to use at home"
|
74.5% |
excellent value"it is excellent value for money and competes with the sage at £2 000"
|
74.4% |
pretty good"pretty good"
|
74.4% |
amazing value"the 2800 works well and is amazing value for money at the current street price as low as £199 "
|
74.4% |
pretty well"warms up quickly produces good coffee and cleans itself pretty well"
|
74.4% |
awesome coffee"great product makes awesome coffee"
|
74.3% |
quality drinks"the machine is well built and makes coffee shop quality drinks"
|
74.3% |
working well"the next one arrived and it started working well"
|
74.3% |
easily available"if you don't have a user manual in the box it is easily available online"
|
74.3% |
good packaging"meets our requirements and good packaging and instructions "
|
74.3% |
good value"good value"
|
74.3% |
simple and easy"simple and easy to use and does a great job"
|
74.2% |
great review"i bought it because of great review in which magazine and the price"
|
74.2% |
quality product"excellent quality product by far the best i've found in the price range"
|
74.2% |
really nice"great machine great price and really nice coffee"
|
74.2% |
total bargain"a total bargain"
|
74.1% |
just nicely"i thought it would be difficult to use but it was easy to use and fit just nicely under the unit top"
|
74.1% |
quick and easy"quick and easy to operate after familiarising with instructions"
|
74.0% |
fantastic price"it's a great machine purchased at a fantastic price of £179"
|
74.0% |
emptied together"the grounds and drip tray must be emptied together by sliding out a large clunky tray with the grounds bin balanced in it"
|
74.0% |
very happy"looks good works well very happy with it"
|
74.0% |
excellent service"once working it has given us excellent service"
|
73.9% |
coffee tastes good"coffee tastes good"
|
73.9% |
amazing machine"what can i say: it’s an amazing machine and the build quality is great"
|
73.9% |
good control"needs a bit of setting up but then has good control over volume heat grind and strength"
|
73.8% |
great smell"great smell with grinding beans great crema every time and just delicious coffee"
|
73.7% |
very stylish"easy to use and very stylish"
|
73.7% |
reliable bean"reliable bean to cup machine with the option to use for ground coffee too"
|
73.7% |
good product"good product"
|
73.7% |
going strong"our previous machine a bit tatty but still going strong after 8 years has been retired to the staff room"
|
73.6% |
couple seconds"either you have to wait 10 mins or you have to release steam off and let water run couple seconds before making coffee"
|
73.6% |
least 2 coffee"value for my account in a day i was buying at least 2 coffee from starbucks or costa and paying £5"
|
73.6% |
finer size"the finer size blocks everything"
|
73.5% |
great coffee machine"arrived on time and a great coffee machine would really recommend this product very happy with it thank you"
|
73.4% |
work properly"the set up instructions are at best convoluted this resulted in some effort to make it work properly"
|
73.4% |
good quality"it’s obviously only as good as the beans so make sure you use freshly roasted good quality beans"
|
73.3% |
your perfect"you can vary the coarseness of the grind the amount of coffee used per cup and the amount of water used per cup so with a little experimentation you can make your perfect cup"
|
73.3% |
thoroughly recommended"thoroughly recommended"
|
73.3% |
very personal"this is a very personal taste"
|
73.2% |
very impressed"very impressed"
|
73.2% |
great bonus"my husband can now make his own coffee which is also a great bonus!"
|
73.2% |
great reviews"i found it on which as it had great reviews from them and you know when you buy something and every time you use your glad you got it this is one of those"
|
73.2% |
even better"i use waitrose columbian beans and the smell is great and taste even better"
|
73.2% |
well recommended"well recommended for coffee lovers"
|
73.1% |
decent coffee"i bought it for my office and it’s perfect for that quick and easy to use and makes a decent coffee"
|
73.1% |
review beating machines"i based my purchase on which magazine review it got best bean to cup review beating machines that cost in excess of £1 000"
|
72.9% |
improves rapidly"the very first one will be heading down the sink just because the machine is new but it improves rapidly"
|
72.8% |
coffee love"love my coffee love this machine"
|
72.6% |
fantastic value"fantastic value and great coffee"
|
72.6% |
highly recommended"excellent product quality is excellent easy to use and clean highly recommended"
|
72.6% |
have bought"full marks it is the best machine that i have bought "
|
72.5% |
sloshy grounds"it seems like quite an outlay when i've used cafetieres for ever but the espresso from fresh ground beans is so good and it's as easy to keep clean as a cafetiere without the sloshy grounds they gather in the drawer in hard pressed pellets which are dead easy to bung in the compost or crumble round a plant outside"
|
72.5% |
excellent easy"excellent product quality is excellent easy to use and clean highly recommended"
|
72.4% |
staff room"our previous machine a bit tatty but still going strong after 8 years has been retired to the staff room"
|
72.4% |
would recommend"i would recommend"
|
72.4% |
great piece"a great piece of kit which has proved to be very easy to clean and maintain over time"
|
72.4% |
fantastic coffee"fantastic coffee "
|
72.3% |
whole bean options"easy to use and great that it has ground and whole bean options"
|
72.3% |
good standing"looks good standing on the side"
|
72.1% |
fantastic machine"fantastic machine"
|
72.0% |
tastes excellent"coffee tastes excellent is definitely warm enough"
|
72.0% |
proud owners"liked it so much advised parents and a friend to buy one as well and they now are also proud owners"
|
71.9% |
milk steamer"the milk steamer frothed works well"
|
71.9% |
much better"froths much better"
|
71.9% |
warehouse price"this is an awesome machine at an awesome warehouse price £185 "
|
71.6% |
2800 works"the 2800 works well and is amazing value for money at the current street price as low as £199 "
|
71.6% |
frother works"even the milk frother works and better than others i've used before "
|
71.6% |
tray cover"there is a blue protective film on the chrome waste tray cover that you can just peel off"
|
71.5% |
loving itmust"loving itmust have"
|
71.4% |
worthy option"so for now i am very happy with this coffee machine and i hope my insights will help others when considering this as a worthy option"
|
71.4% |
been exceptionally"i've owned an esam 4200 for several years and been exceptionally pleased with it"
|
71.1% |
versatile machine"versatile machine with independent variable quantity of water and variable strength settings by varying the quantity of beans that are ground"
|
71.0% |
recommend this"can not recommend this highly enough the easiest and tastiest coffee machine i have ever owned"
|
70.9% |
consistent coffee"great consistent coffee"
|
70.9% |
best machine"had a nespresso and a dolce gusta machine but this is above and beyond the best machine we've had!"
|
70.8% |
brought this"brought this as a present and the person said it was worth 5 out of 5"
|
70.8% |
alot cheaper"i still drink the same amount of coffee but a bag of beans is alot cheaper and lasts longer"
|
70.7% |
good service"bought to replace a delonghi that had packed in after years of good service"
|
70.6% |
seriously strong"the taste of the coffee is fab and if used on the greatest strength setting it's seriously strong"
|
70.5% |
lovely coffee"makes lovely coffee and easy to use"
|
70.4% |
returned promptly"sent for service once and returned promptly and continues to perform well"
|
70.4% |
gusto machine"it’s not as quick or easy as a dolche gusto machine but cup for cup it’s more cost effective than pods and the results far superior"
|
70.3% |
same price"great machine saw this in tesco for £170 but out of stock bought on amazon for the same price"
|
69.9% |
exceeded my expectations"worth every penny at £220 and exceeded my expectations"
|
69.6% |
build quality"what can i say: it’s an amazing machine and the build quality is great"
|
69.6% |
good option"a good option for one cup decaff drinkers"
|
69.2% |
desired settings"once you have found your desired settings it makes a perfect coffee every time"
|
69.2% |
perfect solution"the beans i buy work out cheaper and the coffee grinds can put on the garden so a perfect solution "
|
69.1% |
adored this machine"some reviewers adored this machine personally i think its an expensive gadget that is not fit for purpose"
|
68.9% |
excellent machine"excellent machine"
|
68.5% |
delicious coffee"easy to set up and use makes a delicious coffee"
|
68.5% |
many compliments"we use lavazza super crema beans and get many compliments on the quality of our coffee"
|
68.4% |
love starbucks"i love starbucks and costa with this i can make my own at home"
|
68.1% |
much cheaper"bean to coffee machines are much cheaper to run than pod machines price per cup and you can enjoy trying a wider variety of coffee than pods as most big supermarkets sell a range of coffee beans as well as specialist shops"
|
68.1% |
coffee quality"makes coffee from beans automatically like a robot very happy with product quality and coffee quality"
|
68.0% |
prima donna"it only cost a quarter of the price of my old prima donna but is every bit as good"
|
67.8% |
that simple"it's that simple"
|
67.4% |
coffee lovers"well recommended for coffee lovers"
|
67.1% |
working thanks"good working thanks"
|
66.8% |
fresh coffee look"if you want consistent great fresh coffee look no further"
|
66.5% |
very nice coffee"click grind snap whirr etc out comes very nice coffee"
|
66.3% |
clears the pipes"it’s rather boisterous when turning on as the water clears the pipes"
|
66.3% |
pleased with the machine"very pleased with the machine"
|
66.3% |
makes lovely coffee"very pleased with this coffee machine makes lovely coffee every time set up took a bit of concentration but was straight forward enough some great youtube videos available on the routine maintenance best to get the descaler with the machine"
|
66.3% |
very good coffee"it’s making very good coffee!"
|
66.2% |
excellent espresso"1 for excellent espresso set the coffee volume on the front to maximum and the water volume to minimum"
|
66.0% |
tasting espresso"it gets used at least once every morning and several times daily at weekends and has always made great tasting espresso and capuccinos"
|
65.9% |
handle love it so"surprisingly easy to handle love it so far"
|
65.8% |
pleased with"i've owned an esam 4200 for several years and been exceptionally pleased with it"
|
65.8% |
perfect coffee"once you have found your desired settings it makes a perfect coffee every time"
|
65.8% |
received i setup"just received i setup the prefered coffe it took me half an hour to learn the functionalities but is worth every second and penny spend"
|
65.7% |
clean and assembly"easy to clean and assembly is minimal"
|
65.5% |
favourite ground coffee"e if you have caffeinated beans in the grinder hopper you you make a cup of decaf by turning a dial and putting in a scoop of your favourite ground coffee into a mini hopper"
|
65.5% |
best buy recomendation"this was a best buy recomendation in which magazine and after taking delivery and using it for a few days now i can understand why"
|
65.4% |
easy to used and clean"easy to used and clean"
|
65.3% |
best coffee"best coffee"
|
65.2% |
it's great"takes a bit of getting used to but once you do it’s great"
|
65.2% |
very good value"we bought this model de'longhi as a which best buy the machine itself has been very good value from its arrival"
|
65.2% |
half price"this was half price in the sale which was a bonus"
|
65.1% |
that its great"the milk nozzle could be easier to angel but other than that its great"
|
65.1% |
best coffee machine"best coffee machine i've ever had and i've had a few"
|
65.0% |
clean and maintain"it is easy to clean and maintain and as long as you run through the descale cycle once a month should serve you well"
|
64.6% |
nice drink"so far so good makes a nice drink the cup warmer is rubbish and water tank quite small so after two or three cups you have to remove the tank and refil it"
|
64.6% |
great coffee makerde"great coffee makerde'longhi magnifica bean to cup espresso cappuccino coffee machine esam4200 silver"
|
64.5% |
best gadget"best gadget i've ever bought"
|
64.5% |
water filter"however i still use a water filter to fill the machine so i can remove all the other impurities in the municipal water supply"
|
64.5% |
easy to use machine"easy to use machine makes great coffee"
|
64.3% |
very well made"very well made easy to clean"
|
64.3% |
easy to use and clean"it makes excellent coffee every time and is easy to use and clean"
|
64.2% |
great layer"quick to start right temperature and a great layer of cream"
|
64.2% |
really great"really really great!"
|
64.2% |
easy and simple"used everyday never a hitch easy and simple to use"
|
64.2% |
well deserved"which best buy well deserved"
|
64.2% |
empty and easy"easy to empty and easy to fill"
|
64.2% |
excellent cup of coffee"have used for several months now and it produces an excellent cup of coffee"
|
64.2% |
works really well"frother works really well"
|
64.1% |
great coffee maker"overall a great coffee maker much cheaper than capsules nesspresso tasimmo etc and 10 x better coffee"
|
64.1% |
both options"i used both options and they work great!"
|
64.1% |
smooth soya drinks"great frother even makes creamy smooth soya drinks for non dairy users"
|
64.1% |
machine esam4200 silver"great coffee makerde'longhi magnifica bean to cup espresso cappuccino coffee machine esam4200 silver"
|
64.0% |
happy with this"really happy with this"
|
63.9% |
prefered coffe"just received i setup the prefered coffe it took me half an hour to learn the functionalities but is worth every second and penny spend"
|
63.9% |
raport quality"i think the raport quality versus price is very good "
|
63.6% |
optimum quality"fantastic needed a few 4 _5 before optimum quality achieved but lovely flavour and very quick"
|
63.6% |
cup size and strength"as such i run the cup size and strength down and always use the two cup setting"
|
63.6% |
machine is great"the steam wand for frothing milk seems a bit tame or perhaps i’m not doing it right but that aside the machine is great"
|
63.5% |
very easy to"very easy to use but once the steam has been used you have to wait for the machine to cool before you can make another cup"
|
63.4% |
wonderful coffee"makes wonderful coffee"
|
63.4% |
excellent coffee machine"excellent coffee machine"
|
63.4% |
heat grind"needs a bit of setting up but then has good control over volume heat grind and strength"
|
63.2% |
everything else is fine"everything else is fine"
|
63.1% |
will not be disappointed"you are thinking of getting a coffee maker get this you will not be disappointed"
|
62.9% |
| ... | |
|
Cons [155]
|
Strength |
|---|---|
awful piece"if it was the only bean or cup machine i’d used i’d assume that this was the reality of having one but instead i use the krups at work and every day and realise that it’s just an awful piece of product design"
|
99.6% |
incredibly frustrating"this has been an incredibly frustrating process"
|
98.5% |
really confusing"there are so many coffee machines on the market that it was really confusing"
|
94.4% |
working then"not fit for purpose tried time and time again to reach a hot temperature to no avail when coffee was ready had to wait quite a long time for the milk frother to come into working then the coffee on the cup warmer was actually cooling down whilst i was preparing milk froth in the end i had to put one cup of coffee in the microwave to heat it to the desirable temperature that people like"
|
94.3% |
massive waste"since you need to use the double setting to make a nice strong single coffee i've gone back to the cafetiere massive waste of coffee"
|
93.1% |
quite noisy"if there is a negative then it would be its quite noisy"
|
88.6% |
blocked grinders"no problems with blocked grinders etc"
|
75.0% |
small issue"only small issue is that it can tell you that the grounds bun is full when there are only 2 cakes in it"
|
74.9% |
seems excessive"i have taken this up with the manufacturers as it seems excessive"
|
74.9% |
shuts down"the machine preheats makes the coffee cleans itself and shuts down if left for any length of time "
|
74.9% |
empty rinsed"it mean that there are grounds in the container it's empty rinsed and dried out!"
|
74.9% |
slowing down"6 months in being used every day and no signs of slowing down"
|
74.9% |
plain sailing"i have no idea as this is not mentioned anywhere whether this is intended but anyway plain sailing from then"
|
74.9% |
small flat"in a small kitchen in a small flat with neighbours all round maybe it would be more intrusive"
|
74.8% |
very noisy"getting it out is a bit of a faff and very very noisy!"
|
74.8% |
same fault"now on my third replacement machine had to return 2 with the same fault so keeping my fingers crossed that third time lucky"
|
74.8% |
even colder"if you want to heat up milk you have to wait an age after your coffee is made so your coffee gets even colder"
|
74.7% |
cooling down"not fit for purpose tried time and time again to reach a hot temperature to no avail when coffee was ready had to wait quite a long time for the milk frother to come into working then the coffee on the cup warmer was actually cooling down whilst i was preparing milk froth in the end i had to put one cup of coffee in the microwave to heat it to the desirable temperature that people like"
|
74.7% |
very superficial"service booklet is very superficial and no videos available for this model on you tube"
|
74.6% |
trouble shoot"my father bought this last week brought it over to my house so we could trouble shoot"
|
74.6% |
knocked it down"one thing that knocked it down for me was even on a max setting the coffee was slightly weak for me but still produces a good cup and will save me a lot of money at the cafes"
|
74.6% |
noisy and fussy"it was noisy and fussy to use went back to simplicity!"
|
74.6% |
were expensive"i have replaced a coffee maker which used pods as the pods were difficult to recycle and were expensive "
|
74.6% |
disappointing purchase"disappointing purchase"
|
74.5% |
been shocking"delonghi customer service has been shocking"
|
74.5% |
only problem"the only problem is the noise it makes as other people have mentioned"
|
74.5% |
noisy side"a little on the noisy side but not enough to put you off"
|
74.4% |
fairly noisy"the only slight down side is that it is fairly noisy the pump is noisier then the grinder by quite a margin even when it is only priming itself with hot water"
|
74.4% |
more intrusive"in a small kitchen in a small flat with neighbours all round maybe it would be more intrusive"
|
74.4% |
very expensive"a very expensive purchase for three months use and zero customer service"
|
74.3% |
fault code"machine came up with a fault code that required to remove the cartridge for cleaning"
|
74.0% |
cappuccino flat white"in operation it is significantly noisier than the eletta and the coffee dispensed is slightly less smooth in back to back testing with the eletta but in isolation it makes excellent espresso with good crema and i prefer the steam wand to make latte cappuccino flat white on this model than the elleta at 1 4 of the price"
|
74.0% |
very poorly"unfortunately this machine is very poorly designed and a constant source of frustration"
|
74.0% |
horrendous noise"we got to the 27th december before the grinder started making a horrendous noise and the light started flashing saying that we were out of coffee beans which we weren't "
|
74.0% |
remove the cartridge"machine came up with a fault code that required to remove the cartridge for cleaning"
|
73.6% |
noisy machine"excellent coffee but a noisy machine!"
|
73.6% |
supermarket beans"i do stress though don't bother with supermarket beans you are wasting your time!"
|
73.6% |
coronavirus infection"as amazon do not collect i cannot return it for fixing without risking coronavirus infection at the post office and breaking lockdown rules"
|
73.5% |
overrated product"if you don't want the steam function you can probably save yourself a good 80 quid and get something that makes coffee just as well or better this really is am overrated product!"
|
73.5% |
constant refilling"the negatives: the water tank is rather small and needs constant refilling"
|
72.1% |
slightly noisy"only down side is slightly noisy and the lid for the compartment for filling the coffee beans is awkwardly placed"
|
72.1% |
stopped grinding"the grinder started making clicking noises and stopped grinding"
|
71.9% |
grind waste"best part is used coffee grind waste is packed into little pellets"
|
71.7% |
broke down"i only used it once and then it broke down"
|
71.1% |
remaining junk"the problem here is that access to the grinder to try and see what's going wrong is really limited after taking the other bits out of the machine tipping it back to remove the beans from the hopper into a bowl and then turning it upside down to clear out any remaining junk"
|
70.9% |
same model"i doubt i'll by the same model again for that reason"
|
70.7% |
dark roasts"i like to try many different types of coffee south american african australasian light dark roasts"
|
70.6% |
bitter coffee"i read all the reviews and finally decided to buy one of these i was so disappointed and on the verge of sending it back because of the bitter coffee when i read more of the reviews and realised the grinder setting on the top of the coffee bean holder was set far too low at 1 i changed it to 5 and what a transformation i have the coffee cup size just a few notches above the smallest size and the bean strength at 12 the bean sitting at the top of the dial"
|
70.3% |
does not work"it means it goes of at the shortest setting and i can find no way of re setting as the sequence in the instructions does not work"
|
69.1% |
little pellets"best part is used coffee grind waste is packed into little pellets"
|
69.1% |
return it for fixing"as amazon do not collect i cannot return it for fixing without risking coronavirus infection at the post office and breaking lockdown rules"
|
68.9% |
cheap beans"i'd recommend using cheap beans to start with until it's under control i ended up rescuing coffee which hadn't had any water through it from grounds drawer and bunging it in the cafetiere!"
|
68.7% |
large flat tank"whereas the krups can be refilled with water in situ or by removing a container with an open top this has a large flat tank with a stamp sized opening that’s impossible to fill from a water filter without making a mess"
|
68.4% |
arrived non functional"arrived non functional!"
|
68.2% |
noisy in operation"a bit noisy in operation is the only downside"
|
68.2% |
slightly weak"one thing that knocked it down for me was even on a max setting the coffee was slightly weak for me but still produces a good cup and will save me a lot of money at the cafes"
|
68.0% |
different model"this model was no longer available at the time to try again so we got a different model which we are very happy with"
|
67.9% |
stopped working"i am now on my third machine and that has now stopped working after less that one week"
|
67.8% |
never answer emails"customer services only open 8am to 4:00pm monday to thursday and 8am to 12 noon friday for those of us working it is difficult to call but it seems they never answer emails!"
|
67.1% |
difficult to call"customer services only open 8am to 4:00pm monday to thursday and 8am to 12 noon friday for those of us working it is difficult to call but it seems they never answer emails!"
|
67.1% |
wrong with"sadly mine spent more time telling me what was wrong with it than making coffee"
|
67.0% |
seems not removable"however cartridge seems not removable"
|
66.8% |
waste of money"waste of money"
|
66.7% |
wasting your time"i do stress though don't bother with supermarket beans you are wasting your time!"
|
65.8% |
much noise"too much noise i wake up at 6:00 am and want a coffee"
|
65.7% |
sensor problem"guess it's some sort of sensor problem"
|
65.7% |
moan about from"oh yes a great price and really nothing to moan about from us"
|
65.6% |
slight negative"the only slight negative is that as someone who drinks black coffee only the "large" coffee needs extra hot water adding to it to make it up to the length i like but that's a very small issue"
|
64.9% |
going wrong"the problem here is that access to the grinder to try and see what's going wrong is really limited after taking the other bits out of the machine tipping it back to remove the beans from the hopper into a bowl and then turning it upside down to clear out any remaining junk"
|
64.8% |
negative reviewers"makes hot coffee with foamer quickly negative reviewers need to read the instructions no need to wait minutes "
|
64.7% |
wasted so much coffee"i have wasted so much coffee on unsuccessful attempts to make espresso with this piece of junk i’d have saved money just going to a cafe"
|
64.6% |
just ignore"but as i am in scotland where the water is soft and the red light being constantly on doesn't bother me i just ignore it!"
|
63.1% |
hesitate buy today"don't hesitate buy today"
|
62.2% |
arrived broken"arrived broken does not grind coffee beans"
|
61.9% |
been trouble"i have this machine for almost two years and in that time it has been trouble free"
|
61.4% |
requires descaling"the only drawback is how often it requires descaling"
|
61.1% |
were difficult"i have replaced a coffee maker which used pods as the pods were difficult to recycle and were expensive "
|
61.0% |
would n't recommend"the machine was garbage i had two in the space of two months both of the coffee grinders went on the sent back both wouldn’t recommend"
|
60.5% |
ground beans"environmentally so much better than the pod machine i was using and it uses fresh ground beans each time"
|
60.4% |
removed the water tank"so i removed the water tank the tray etc and tipped out the beans"
|
59.7% |
result clicking noises"a few more beans in and same result clicking noises and the beans being spit back out of the grinder"
|
59.6% |
have not good"would like my coffee more stronger not sure of the froth part think need smaller jug as what i have not good"
|
59.3% |
would be nitpicking"good machine instructions could be a little clearer but that would be nitpicking"
|
58.8% |
complicated and noisy"much too complicated and noisy"
|
58.4% |
extremely loud"it takes a long time to heat makes extremely loud noises and randomly decides to just not work usually when you’re running late and just wanted a drink"
|
58.1% |
could be confusing"this could be confusing but tbh it isn't a problem the machine is simple to use regardless"
|
57.7% |
bean had got stuck"one coffee bean got stuck this week but it was clear that that was the issue because the machine was trying to do its job and it actually sounded as if the bean had got stuck"
|
57.5% |
unduly disturbed"not having had a machine before i have nothing to compare it to but it hasn't unduly disturbed anyone in the household"
|
57.4% |
runs out of steam"love the milk frother sometimes runs out of steam but quickly picks up again"
|
57.4% |
that was really rubbish"i have owned a 'tassimo' that was rubbish and a 'dolce gusto' that was really rubbish "
|
57.3% |
ready for espresso"after steaming milk it takes hell of a time to ready for espresso"
|
57.1% |
frother not great"milk frother not great but i don't use it anyway"
|
56.7% |
messy business"i also got fed up of getting coffee grains everywhere and emptying the used grinds also became a messy business especially before my first coffee of the day!"
|
56.5% |
not exactly the best"for me this is the best machine as no matter what brand of pods i bought the coffee was not exactly the best"
|
56.5% |
taller mugs do n't"taller mugs don't fit"
|
56.4% |
many problems"have until now had gaggia but too many problems"
|
56.3% |
changing the grind"if this changes to bitter i will reduce the volume beans ground and see how that goes before changing the grind from 3 back to 4"
|
56.2% |
would n't complete the"it is quick to make a coffee and has great flavour it automatically starts flashing to let it be known that it needs descaling we followed the instructions but it wouldn't complete the job"
|
56.0% |
just a little quieter"works in same way just a little quieter"
|
55.9% |
only trouble"the only trouble shooting "technique" in the instruction book points to changing the coarseness of the coffee and waiting to see if that solves the problem"
|
55.9% |
hell of a time"after steaming milk it takes hell of a time to ready for espresso"
|
55.8% |
lots of googling"lots of googling and no answer"
|
55.7% |
seems to leak"and always seems to leak during the removal and replacement process"
|
55.6% |
nearly cold"1stly it takes far too long to make the coffee ground coffee used then again an age to heat and froth the milk except it won't froth the milk just warm it that by the time the milk is ready the coffee is nearly cold"
|
55.6% |
takes far too long"1stly it takes far too long to make the coffee ground coffee used then again an age to heat and froth the milk except it won't froth the milk just warm it that by the time the milk is ready the coffee is nearly cold"
|
55.6% |
plasticky ' in appearance"it's quite 'plasticky' in appearance and i do wish i'd popped in to john lewis and actually looked at it first as i wouldn't have bought this model"
|
55.6% |
that was too weak"i found any lower 3 or 2 resulted in burnt coffee and any higher resulted in coffee that was too weak"
|
55.6% |
stopped closing"never really could get a great espresso from it after 5 months the door wouldn't close correctly and eventually stopped closing"
|
55.4% |
stuck this week"one coffee bean got stuck this week but it was clear that that was the issue because the machine was trying to do its job and it actually sounded as if the bean had got stuck"
|
55.2% |
hard to clean"not hard to clean but takes time and patience all these might seem behavioural patterns leading to my dislike"
|
55.1% |
others point out"as others point out it makes pretty good coffee"
|
55.1% |
twice as loud"most frustratingly whereas the krups turns on quickly and quietly and jets a small amount of water to clean itself on startup this one is at least twice as loud and jets loads of water loudly before and after use"
|
55.0% |
just too noisy"ve just too noisy from switching on warming up to making a cup of coffee"
|
55.0% |
coffee maker"totally in love with my bean to cup coffee maker 💗 so easy to set up n simply creamy coffee every time 👍 highly recommend worth every penny"
|
54.9% |
just a bit noisy"good value quality product just a bit noisy"
|
54.9% |
ugly big black square"flippin ugly big black square box"
|
54.8% |
no longer useable"i previously had the de’longhi iconia espresso maker which was a great machine and had been going for many years but the seal on the milk steamer had gone so that bit was no longer useable"
|
54.7% |
no longer available"this model was no longer available at the time to try again so we got a different model which we are very happy with"
|
54.7% |
piece of junk"i have wasted so much coffee on unsuccessful attempts to make espresso with this piece of junk i’d have saved money just going to a cafe"
|
54.6% |
very long time"it also takes a very long time to go back to the hot water espresso mode after using the steam mode"
|
54.6% |
n't take long"cleaning is easy and don't take long"
|
54.6% |
not buy this machine"do not buy this machine"
|
54.6% |
very annoying"also the loud noise it makes becomes very annoying particularly when it rinses and turns off when you're not expecting it"
|
54.5% |
from no cup warmer"had the higher priced model for 10 years this is just the same apart from no cup warmer just a cup rack"
|
54.4% |
instructions are useless"troubleshooting is a nightmare and the instructions are useless"
|
54.3% |
wastes a coffee"i cannot imagine this is any good for the machine also it wastes a coffee as it only has half the beans you originally wanted"
|
54.2% |
which is awkward"and it has to be removed from the machine which is awkward"
|
54.2% |
quite heavy"the machine is also quite heavy and a bit noisy but this is to be expected for such a product in my opinion"
|
54.1% |
running late and just"it takes a long time to heat makes extremely loud noises and randomly decides to just not work usually when you’re running late and just wanted a drink"
|
54.0% |
does n't work the coffee"unfortunately doesn't work the coffee doesn't pour"
|
54.0% |
fiddly to fill"the controls are clear and easy to use it has the biggest water tank i could find in a non professional coffee machine and it isn't too fiddly to fill or empty"
|
53.9% |
style plant milks"tried with several barista style plant milks and the froth is very small"
|
53.7% |
services only open"customer services only open 8am to 4:00pm monday to thursday and 8am to 12 noon friday for those of us working it is difficult to call but it seems they never answer emails!"
|
53.7% |
frothed poor"coffee not hot enough milk frothed poor and had a fault after one month"
|
53.2% |
button by mistake"if i had to be picky i have pressed the on off button by mistake instead of pressing the 1 cup button"
|
53.1% |
a cappuccino anymore"and the end you get just a coffee with hot milk not a cappuccino anymore"
|
53.1% |
remove the beans"the problem here is that access to the grinder to try and see what's going wrong is really limited after taking the other bits out of the machine tipping it back to remove the beans from the hopper into a bowl and then turning it upside down to clear out any remaining junk"
|
53.1% |
which is annoying"it also doesn't tell you when you are out of beans which is annoying"
|
53.0% |
warmer useless"cup warmer useless use the microwave if you need it"
|
52.9% |
work sometimes"sometimes it'll work sometimes it will not"
|
52.9% |
barely registered a"i'm in a very soft water area so the gauge strip in the pack barely registered a 1"
|
52.6% |
doing it wrong"my expert friends tried it in case i was doing it wrong but no the machine was at fault don't know what to do now with such a heavy machine to send"
|
52.5% |
making a mess"whereas the krups can be refilled with water in situ or by removing a container with an open top this has a large flat tank with a stamp sized opening that’s impossible to fill from a water filter without making a mess"
|
52.4% |
arrived it has n't worked"when the product arrived it hasn't worked"
|
52.3% |
internal water leak"it has an internal water leak creating a puddle on the worktop"
|
52.3% |
steam button nothing"however although the manual tells us we can alter standby time by pressing the eco button and programming it via the steam button nothing happens when we press and hold the eco button except that the eco light goes off"
|
52.2% |
have no idea"i have no idea as this is not mentioned anywhere whether this is intended but anyway plain sailing from then"
|
52.2% |
pressing the 1 cup button"if i had to be picky i have pressed the on off button by mistake instead of pressing the 1 cup button"
|
52.1% |
would n't start working"our first machine wouldn't start working for is"
|
52.1% |
solves the problem"the only trouble shooting "technique" in the instruction book points to changing the coarseness of the coffee and waiting to see if that solves the problem"
|
51.8% |
someone had returned"arrived on time but on inspection it looked like it had been used already with coffee residue and water in it looks like someone had returned it and then it was sent out to me"
|
51.7% |
lavassa rossa beans"i had a nespresso machine before this and this is as good if not better i have used the lavassa rossa beans and also m and s italian beans both very good enjoy!"
|
51.5% |
bellarom columbian beans"start with lidl bellarom columbian beans around £1"
|
51.5% |
very small"the only slight negative is that as someone who drinks black coffee only the "large" coffee needs extra hot water adding to it to make it up to the length i like but that's a very small issue"
|
50.7% |
coffee is better"i've invested in take away cups and the coffee is better too!"
|
50.4% |
| ... | |
Top positive statements
| Statement | Strength** |
|---|---|
| "Excellent product quality is excellent easy to use and clean highly recommended." | 93.1% |
| "Excellent machine very pleased." | 93.1% |
| "The coffee tastes fresh and the temperature is perfect." | 93.1% |
| "Easy to operate and delivers excellent coffee." | 93.1% |
| "It is an excellent machine that make excellent coffee and is easy to use and keep clean." | 93.1% |
| "It brews excellent espresso with amazing "crema" ." | 93.1% |
| "A great machine well worth the money great quality and a perfect coffee to top it off every time." | 93.1% |
| "All are excellent in this machine and consistent." | 93.1% |
Top negative statements
| Statement | Strength |
|---|---|
| "Most frustratingly whereas the Krups turns on quickly and quietly and jets a small amount of water to clean itself on startup this one is at least twice as loud and jets loads of water loudly before and after use." | 85.2% |
| "Disappointing purchase." | 74.5% |
| "Inconsistent performance" | 73.6% |
Top rated in Coffee Machines
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Positive mentions
| Mentioned | Object | Mentioned in | Strength |
|---|---|---|---|
| Lavazza Segafredo |
"just go buy some good beans Lavazza Segafredo"
|
66.8% | |
| Lavazza Super Crema |
"we use Lavazza Super Crema beans and get many compliments on the quality of our coffee"
|
52.3% |
Negative mentions
| Mentioned | Object | Mentioned in | Strength |
|---|---|---|---|
| Crema |
"Crema could be better"
|
54.3% | |
| Lidl Bellarom Columbian Beans |
"start with Lidl Bellarom Columbian Beans around £1"
|
54.3% | |
| Dyson |
"Dyson says suck that!"
|
52.1% |
Emotion analysis
Positive tone |
Neutral tone |
Negative tone |
| 44.2% | 35.9% | 19.9% |
neutral 35.5%
happiness 26.8%
worry 14.9%
love 5.8%
relief 5.8%
fun 3.3%
anger 2.9%
surprise 1.4%
sadness 1.1%
enthusiasm 0.7%
hate 0.7%
joy 0.4%
fear 0.4%
empty 0.4%
* analysis performed using Artificial Intelligence (AI) methods, data for the analysis has been gathered from multiple publicly accessible sources.
** strength is the level of sentiment expressed in a sentence, phrase or keyword. It ranges from 0 to 100%
prices and sales statistics are updated daily
last analysis update 2024-12-14
