Norton 360 Deluxe 2020, Antivirus software for 5 Devices and 1-year subscription
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Top rated in this category
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Best price: £13.99 (15% off)
Product Summary
- PRE-PAID SUBSCRIPTION WITH SIGN UP AND ACTIVATION ONLINE: A payment method (credit card or PayPal) must be saved in your Norton account to activate and use. No charge occurs before the billing date for the subscription renewal.
- SUBSCRIPTION WITH AUTOMATIC RENEWAL: No service disruption since this subscription automatically renews annually. If you do not wish to renew, you can cancel the subscription renewal in your Norton account at any time before the day on which you are due to be charged.
- DOWNLOAD IN 3 EASY STEPS: Sign in or create an account, download or enter a new key, select device to install on and get started.
- Protect multiple devices, including PCs, Mac, smartphones and tablets, against malware, phishing and ransomware with additional device protection (up to 5 devices)
- Secure VPN: Access your favourite apps and websites when connecting to Wi-Fi at home or on the go with the reassurance of bank-grade encryption
- Password Manager: Generate, store, and manage your passwords, credit card information and other credentials online in your very own encrypted, cloud-based vault
- 50 GB PC Cloud Backup: Store important files and documents as a preventive measure against data loss due to hard drive failures, stolen devices and even ransomware
- SafeCam: Instantly alerts you to any attempt to access your webcam and helps block unauthorised access
Product Attributes
- Width: 5.3 Inches,
- Height: 1.2 Inches,
- Length: 7.5 Inches,
- Size: 5 Devices
Brand
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Product Review Analysis*
Positives |
Neutrals |
Negatives |
| 47.7% | 18.2% | 34.1% |
Senti score [65.9%] |
||
* hover your mouse over a word to see more details
fine
older
painful
really excellent
takes forever
better
difficult
excellent
give
cheap
anti
disappointed
happy
malicious
reasonable
invalid
reliable
excellent product
useless
avoid
good
best
loose protection
very disappointed
great reputation
great
Pros & Cons
|
Pros [155]
|
Strength |
|---|---|
excellent product"an excellent product"
|
100.0% |
really excellent"i have always found norton chat really excellent and always solve anything i need to sort out with them"
|
99.9% |
great reputation"hopefully as reliable as previous version comes with a great reputation"
|
99.6% |
really good"really good product i would recommend"
|
99.3% |
works a treat"as to vpn works a treat!"
|
90.9% |
spot norton"spot norton has come round massively back in the day norton slowed down computers"
|
89.9% |
really worthy"its really worthy"
|
89.4% |
dream to install"excellent service and a dream to install"
|
88.6% |
works well"it's been easy to use and works well"
|
75.0% |
great deal"in any case a great deal for less than £20 and covers up to 5 devices"
|
75.0% |
good price"great product good price"
|
75.0% |
good delivery"good delivery and value for money"
|
75.0% |
great value"buy this every year great value for money delivered on time as always"
|
74.9% |
renew active"except it insists you have auto renew active "
|
74.9% |
great security"great security"
|
74.9% |
virus protection"perhaps it offers good anti virus protection but this comes at a cost be prepared for constand norton notifications"
|
74.9% |
billing information"doesn’t mention anywhere you have put in your billing information before you can use this product"
|
74.9% |
easy installation"easy installation followed guide on how to turn of automatic renewal easily i've always used norton and this product never fails thanks"
|
74.8% |
very worthwhile"there are a lot of very worthwhile alternatives"
|
74.8% |
clear instructions"clear instructions in the card about what to do and it all happened without a hitch"
|
74.7% |
high street software"i have realised that a lot of high street software are far cheaper in amazon"
|
74.7% |
much improved"i do like norton's av protection on my windows pcs and i've been using it for years but on principle i might opt for the much improved and free microsoft windows defender next year"
|
74.6% |
great security software"great security software"
|
74.6% |
works fine"this one works fine on a windows 7 laptop but on one upgraded to windows 10 honestly it's garbage"
|
74.6% |
fresh installation"i upgraded renewed my product as against a fresh installation"
|
74.5% |
very sophisticated"this a very sophisticated premium product at a very reasonable price"
|
74.4% |
excellent value"this was excellent value for money and easy to install"
|
74.4% |
will probably"i gave low star rating because i am not happy giving payment details for automatic future renewals which will probably cost a lot more"
|
74.4% |
very helpful"norton chat support team who i've always found to be very helpful manually mapped this onto my existing subscription as an extension so all ok"
|
74.4% |
technical engineer"contact customer service via live chat who sent me on to a technical engineer"
|
74.3% |
online safety"i always use norton for online safety and other purposes the most reliable of its type i have found"
|
74.3% |
good value"good value for moneyalso it has a free vpn included in the price"
|
74.3% |
please norton"so please norton now offer a vpn with their 1 device security this is a must for me"
|
74.3% |
happy user"norton provides one of the best protections around and i have always been a happy user"
|
74.2% |
genuine products"genuine products at good price"
|
74.1% |
loyal customers"so much for rewarding loyal customers"
|
74.0% |
very reasonable"this a very sophisticated premium product at a very reasonable price"
|
74.0% |
security and ease"used norton for ages love their security and ease of use"
|
74.0% |
very happy"all in all very happy with this product!"
|
74.0% |
best deals"overall it provides very unobtrusive protection low resource usage and remains one of the best deals especially for protecting multiple devices"
|
74.0% |
most reliable"i always use norton for online safety and other purposes the most reliable of its type i have found"
|
74.0% |
excellent service"excellent service and a dream to install"
|
73.9% |
complete confidence"used this over several years with complete confidence"
|
73.9% |
much simpler"maybe if you are super computer literate this setup would make sense i used to be with mcafee a couple of years ago much simpler to install"
|
73.9% |
considerably cheaper"it was considerably cheaper to buy this new product than simply renew the existing one"
|
73.9% |
renewal option"no problems so far and you can easily unsubscribe the automatic renewal option in your account"
|
73.8% |
always good"as always good package"
|
73.8% |
security suite"a good solid security suite with the advantage of the vpn"
|
73.7% |
good solid"otherwise a good solid choice"
|
73.7% |
good product"good product easy to install and at generally reasonable price"
|
73.7% |
very reliable"very reliable"
|
73.6% |
price buying"great price buying from amazon"
|
73.5% |
norton chat"i have always found norton chat really excellent and always solve anything i need to sort out with them"
|
73.5% |
great protection"great protection"
|
73.3% |
very impressed"very impressed"
|
73.2% |
premium product"this a very sophisticated premium product at a very reasonable price"
|
73.2% |
realistic prices"always get this from amazon every year norton’s great and amazon have realistic prices highly recommend as use on all the families phones tablets laptops and pc’s had no issues and feel protected and secure add bonus this year of having vpn very important"
|
73.2% |
excellent price"no problems with installation and excellent price paid"
|
73.0% |
pretty smoothly"set up on my laptop all went pretty smoothly"
|
73.0% |
highly recommended"highly recommended"
|
72.6% |
norton user"been a norton user for at least 7 years so know very well how to use their products and navigate through their settings"
|
72.6% |
trusted norton"have always trusted norton and had no problems"
|
72.5% |
star rating"i gave low star rating because i am not happy giving payment details for automatic future renewals which will probably cost a lot more"
|
72.4% |
would recommend"really good product i would recommend"
|
72.4% |
much better"this was easy to install and much better value than the automatic renewal that i have been doing"
|
71.9% |
my devices safe"it's easy to install and keeps all my devices safe"
|
71.4% |
good service"it's better than internet security and norton give a good service"
|
70.6% |
very unobtrusive"overall it provides very unobtrusive protection low resource usage and remains one of the best deals especially for protecting multiple devices"
|
70.0% |
absolutely no problem"there is absolutely no problem at all with turning of the automatic renewal"
|
69.8% |
security products"i have been using norton security products on all of my pcs currently 5 since 1998"
|
69.7% |
great purchase"great purchase"
|
69.5% |
multi device security"multi device security"
|
69.2% |
good few years"used norton for a good few years"
|
68.6% |
updated files"you need an internet connection to download the updated files there's no disc included with this licence card"
|
68.2% |
much cheaper"i've always found it much cheaper not to auto renew and buy a new subscription each year"
|
68.1% |
great host"fast antivirus great host ips and a bidirectional host based firewall so far so good!"
|
67.9% |
activate the licence"easy to activate the licence and install on up to 5 devices"
|
67.7% |
norton products"i have used norton products since 1984 and have been happy"
|
67.3% |
repeat purchase"a repeat purchase"
|
66.7% |
internet connection"you need an internet connection to download the updated files there's no disc included with this licence card"
|
66.3% |
product internet security"had to remotely load software onto my laptop took 30 mins to download the new subscription which then turned out to be the wrong product internet security not 360"
|
66.0% |
great for protection"great for protection if you can install it"
|
65.8% |
best protections"norton provides one of the best protections around and i have always been a happy user"
|
65.4% |
with the best"one or two other programs get slightly higher scores on the tests but norton is up there with the best and is much easier to use"
|
65.2% |
very good value"very good value for money"
|
65.2% |
half price"i went online to norton to cancel and a norton agent immediately offered the product for half price"
|
65.1% |
easy to install"this was easy to install and much better value than the automatic renewal that i have been doing"
|
65.0% |
says very well"does what it says very well"
|
64.1% |
norton 360 deluxe"if your device is new try to download the trial version of norton 360 deluxe and then upgrade through that"
|
64.1% |
norton quality"norton quality"
|
63.6% |
rest of features"the rest of features are decent"
|
63.5% |
everything else is fine"everything else is fine"
|
63.1% |
norton internet security"installing this version over my last norton internet security deluxe was painless"
|
62.9% |
easy to download"easy to download and use"
|
62.4% |
also easy to"also easy to use"
|
62.2% |
been happy"i have used norton products since 1984 and have been happy"
|
62.1% |
well done norton"well done norton"
|
62.1% |
best disabled"for most power users however the new start screen is best disabled"
|
61.7% |
easy to use and install"easy to use and install"
|
61.1% |
thanks all good"thanks all good"
|
61.1% |
simplified view"the interface is a bit dated but a fresh simplified view has helped alleviate this"
|
61.0% |
running superbly"running superbly at the moment satisfied with the performance"
|
60.5% |
bonus this year"always get this from amazon every year norton’s great and amazon have realistic prices highly recommend as use on all the families phones tablets laptops and pc’s had no issues and feel protected and secure add bonus this year of having vpn very important"
|
60.1% |
immediately successful"i used this product on my laptop the instructions were easy to follow and the download was immediately successful"
|
60.0% |
windows defender"i do like norton's av protection on my windows pcs and i've been using it for years but on principle i might opt for the much improved and free microsoft windows defender next year"
|
59.5% |
with no problems"used for a while now with no problems"
|
59.4% |
worth the cost"i’m very happy i bought this item and well worth the cost"
|
59.1% |
relieved my protection"relieved my protection has now been renewed"
|
58.9% |
helped alleviate this"the interface is a bit dated but a fresh simplified view has helped alleviate this"
|
58.9% |
with no issues"used norton for years with no issues"
|
58.7% |
active on my account"i use paypal so that was active on my account from the last time i purchased but it will be deactivated from my user settings so i will make the choice of how i pay and what i pay for "
|
58.6% |
proved to be good"we have used norton before and have proved to be good"
|
58.4% |
crazy but true"crazy but true"
|
58.1% |
far cheaper in amazon"i have realised that a lot of high street software are far cheaper in amazon"
|
58.0% |
quite happy"so does it's job and i am quite happy"
|
57.4% |
renewed my product"i upgraded renewed my product as against a fresh installation"
|
57.0% |
amazed at this"i am 35 years using pcs and norton’s so am very conversant with how things work so was amazed at this from this company"
|
57.0% |
does the job fine"does the job fine"
|
57.0% |
no problems to date"i have had no problems to date and that is all i require"
|
56.9% |
easy to follow"i used this product on my laptop the instructions were easy to follow and the download was immediately successful"
|
56.9% |
the user interface"another annyong point is the user interface"
|
56.8% |
sounds a good idea"norton encourage users to sign up for automatic renewal which sounds a good idea"
|
56.8% |
good overall security"provides good overall security"
|
56.6% |
simple and hassle"really simple and hassle free"
|
56.2% |
security it gives"happy with the security it gives"
|
56.2% |
added peace"good vpn too for added peace of mind"
|
56.2% |
upgraded to windows"this one works fine on a windows 7 laptop but on one upgraded to windows 10 honestly it's garbage"
|
56.2% |
easy to instal"does what it says easy to instal"
|
55.3% |
great product"great product providing all round security for my laptop"
|
55.0% |
contacted live chat"i contacted live chat and on every occasion they sent me around in circles"
|
54.8% |
generally reasonable"good product easy to install and at generally reasonable price"
|
54.7% |
great all round program"a great all round program that does everything well nothing to complain about except you might want to turn off the auto re subscribe feature that will kick in after a years use"
|
54.5% |
used norton for ages"used norton for ages love their security and ease of use"
|
54.3% |
always use norton"always use norton"
|
54.2% |
been renewed"relieved my protection has now been renewed"
|
54.0% |
what it says"have used norton for years and always does what it says"
|
53.9% |
mentioned above"just the offer mentioned above "
|
53.9% |
much easier to"one or two other programs get slightly higher scores on the tests but norton is up there with the best and is much easier to use"
|
53.7% |
product as described"product as described"
|
53.5% |
paypal so that"i use paypal so that was active on my account from the last time i purchased but it will be deactivated from my user settings so i will make the choice of how i pay and what i pay for "
|
53.3% |
worth the savings"it is a pain registering afresh but worth the savings"
|
53.2% |
happy with the product"always gone with norton for security and i'm always happy with the product"
|
53.1% |
norton's great and amazon"always get this from amazon every year norton’s great and amazon have realistic prices highly recommend as use on all the families phones tablets laptops and pc’s had no issues and feel protected and secure add bonus this year of having vpn very important"
|
52.9% |
resource lightweight"the usual collextion of products that are fairly resource lightweight"
|
52.8% |
this new product"it was considerably cheaper to buy this new product than simply renew the existing one"
|
52.6% |
very important"always get this from amazon every year norton’s great and amazon have realistic prices highly recommend as use on all the families phones tablets laptops and pc’s had no issues and feel protected and secure add bonus this year of having vpn very important"
|
52.4% |
suits my needs"so i found this product that suits my needs i get the code fine "
|
52.1% |
simply renew the existing"it was considerably cheaper to buy this new product than simply renew the existing one"
|
52.1% |
protected and secure"always get this from amazon every year norton’s great and amazon have realistic prices highly recommend as use on all the families phones tablets laptops and pc’s had no issues and feel protected and secure add bonus this year of having vpn very important"
|
51.9% |
good and cheaper"good and cheaper than buying from norton"
|
51.7% |
best product"best product available and easy to install"
|
51.4% |
appears to work well"the product itself appears to work well"
|
51.3% |
host based firewall"fast antivirus great host ips and a bidirectional host based firewall so far so good!"
|
51.2% |
the code fine"so i found this product that suits my needs i get the code fine "
|
50.6% |
they were online"being a mother of two teenage children i wanted to make sure that they were protected when they were online"
|
50.1% |
| ... | |
|
Cons [110]
|
Strength |
|---|---|
loose protection"even when you try to cancel the auto renewal they threaten that you will loose protection"
|
99.7% |
very disappointed"be aware that this product is non returnable set up is not straight forward also slows down computer laptop very disappointed"
|
99.0% |
takes forever"excellent anti virus but downfall is it takes forever to scan and update"
|
98.8% |
uninstalled the program"i uninstalled the program entirely supposedly successfully but one file app something installed by a technician?"
|
74.9% |
difficult indeed"stopping the auto renewal is made very difficult indeed but persevere and it can be done"
|
74.9% |
horrendous mess"i have been using norton for years after the horrendous mess that was older mcafee suites"
|
74.9% |
slowing down"let me say upfront that i’ve used norton for the last 11 years with little problem bar laptops slowing down when background tasks are in full flight"
|
74.9% |
only issue"only issue is that rather than applying as an extension norton subscription manager sees this as a second license"
|
74.9% |
feels like rip"norton needs to sort this as feels like rip off"
|
74.8% |
fails again"as stated in other comments it would be easier to go direct through norton except they ask for a ridiculously raised fee to renew subscription but i may have to just do it if this fails again"
|
74.8% |
drives me crazy"it drives me crazy"
|
74.8% |
remove norton"how it gets four stars plus is a mystery just google "can't remove norton"
|
74.8% |
being stolen"secondly i shouldn't have to put any payment details in or address etc ironic it goes on about preventing cyber attacks and details being stolen and yet you have to put in payments details for automatic renewal that you don't want and can opt out of later?"
|
74.8% |
vicious nagging"i've just learned that entering this product on the your norton account page as a "renewal" with 29 days to go in order to avoid the vicious nagging will simply result in the loss of 29 days of subscription"
|
74.8% |
does n't work"got it for vpn and it doesn't work!"
|
74.8% |
very disgruntled"very disgruntled"
|
74.8% |
doing damage"only once 2003 has a virus got past the firewall but was detected and stopped before doing damage"
|
74.8% |
irritatingly drops"the vpn irritatingly drops off and has to be reset"
|
74.7% |
which failed"with 360 loaded tried to update definitions which failed"
|
74.6% |
main issue"my main issue is the renewal process to get best price you have to avoid automatic renewal why do norton make manual installation of new subscription so problematic for this reason only 3 stars"
|
74.6% |
very naive"i have bought norton cover for 12 years now very naive the first year cost a hell of a price"
|
74.6% |
inflated prices"before you are able to use the product the key supplied is blocked until you enter your full credit card details and then accept automatic renewal after the first year at which time they can charge inflated prices or any price they choose"
|
74.6% |
virus product"i however am now looking for another anti virus product for next year as to register you now have to enter card details in an attempt by norton to force you to purchase it from them"
|
74.6% |
very misleading"a very misleading product discription on amazon which clearly stated that this product is compatible with mac"
|
74.6% |
convoluted program"norton please bring back internet security or a simpler less convoluted program than 360 which self evidently has a myriad of problems"
|
74.5% |
only problem"the only problem wasn't with the service from the seller but with norton"
|
74.5% |
worst purchase"worst purchase of my life"
|
74.3% |
very painful"very painful upgrade from previous norton product"
|
73.8% |
more useless"rubbish customer help the usual asian based staff and useless 'advice' peppered with 'i am surely looking forward to helping you' nonsense followed by more useless advice telling you to go back to the point you were at before you asked for help"
|
73.5% |
malicious urls"it didn't however block malicious urls!"
|
73.3% |
malicious contents"it’s capable of removing most of the malicious contents"
|
72.8% |
most difficult"the most difficult thing is having a key and not renewing on line"
|
69.2% |
infected device"as to installing on windows 10 surface pro you may face problems when installing this as i did tried 3 times and kept on telling me that it failed due to possibly an infected device my surface was just out of the box brand new so this was absurd"
|
69.2% |
does not work"on the ios version of norton vpn it clearly does not work"
|
69.1% |
return window"to make matters worse the amazon return window has now closed"
|
68.5% |
does n't change anything"i checked google and people have been complaining about norton's notifications for years and still norton doesn't change anything"
|
68.0% |
payment details"there is no way around it no payment details no activation even though you've paid for a 12 month licence!"
|
68.0% |
crippled my machines"takes about ages to load up web pages crippled my machines"
|
67.9% |
virus software"however i refused as i don't want anyone having access to my computer hence the reason for anti virus software"
|
67.3% |
older mcafee suites"i have been using norton for years after the horrendous mess that was older mcafee suites"
|
67.0% |
software had expired"did not install well over previous copy and wasted one user copy getting it to install as software still said software had expired"
|
66.8% |
norton and other sites"have tried all the fixes suggested by norton and other sites to no avail"
|
66.8% |
recommended but failed"norton auto fix recommended but failed"
|
66.6% |
nark windows"if you subsequently do cancel this it will pop up incessant nark windows "advising" you of its immanent end"
|
66.6% |
having trouble"upon trying to download on a brand new laptop i was having trouble getting the product installed"
|
66.2% |
sent feedback"sent feedback to norton approx 2 weeks ago but not a word in response their customer service has always been poor to my mind"
|
65.8% |
logged back"in the end i logged back in and deleted the payment details"
|
65.5% |
buying norton"have bought norton for many years now buying from amazon is not much of a price difference from anywhere else if your buying norton you know what it does and it does it well"
|
65.0% |
scam site btw"with my norton username and password it wasnt a scam site btw lo and behold i'm in my account with my soon expire software visible and the "activate new code" button"
|
64.8% |
waste of time"waste of time"
|
64.5% |
alleged trojan"they offered me three packages all for hundreds of pounds to remove a alleged trojan from my home network"
|
64.0% |
with norton"if you buy the product key why should you have to give bank details for a ortomatic renewal when it’s ended it’s up to you if you won’t to renew will look for other security for my computer not with norton"
|
63.2% |
cancel auto renew"once you have renewed you then have to go back into your account delete all your card information and cancel auto renew"
|
61.7% |
norton technician"via live chat a norton technician first told me how to correctly go about this exactly what i’d done then tried himself only to be told invalid code again"
|
60.7% |
most annoying"this has to be the most annoying software i've ever used"
|
60.7% |
cancelled in the account"this apparently can be cancelled in the account but time will tell if this proves to be easy"
|
60.6% |
useless ` advice"rubbish customer help the usual asian based staff and useless 'advice' peppered with 'i am surely looking forward to helping you' nonsense followed by more useless advice telling you to go back to the point you were at before you asked for help"
|
60.4% |
abandoned it for norton"one of the few other programs that gets better reviews gave me so many false positives that i abandoned it for norton some time ago and i have not regretted this"
|
60.4% |
software messy"i also found the software messy "
|
60.4% |
buyer beware"seriously buyer beware and i’m not someone who writes reviews"
|
59.7% |
virus intrusions"i've been using norton on my pcs for years and have decided not to change have had no problems with it nor unchecked virus intrusions"
|
59.7% |
sign up forever"thought i was purchasing a 1 yr norton use but no they want your credit card and sign up forever do not buy this"
|
59.1% |
being scammed"i have trusted norton for 20 years to protect me however on this occasion i felt as if i was being scammed"
|
58.4% |
return of post"this came by return of post!"
|
57.9% |
similar problems"had a few issues trying to install product then similar problems trying to run checks through time i have ironed them out"
|
57.7% |
oblige you by not working"the extra long activation code will oblige you by not working"
|
56.9% |
really sorry"i'm really sorry having been a supporter of norton for many years but this company has lost its way"
|
56.8% |
vpn is very slow"the vpn is very slow"
|
56.3% |
install as software"did not install well over previous copy and wasted one user copy getting it to install as software still said software had expired"
|
56.1% |
this was absurd"as to installing on windows 10 surface pro you may face problems when installing this as i did tried 3 times and kept on telling me that it failed due to possibly an infected device my surface was just out of the box brand new so this was absurd"
|
56.0% |
advice unsubscribe"my advice unsubscribe for auto renewal straight after you register the product and avoid eye watering costs that will no doubt follow through auto renewal"
|
55.8% |
norton website"i could understand it if you were purchasing the product from the norton website where you'd have to enter payment details in the first place but to buy the product key from an independent seller and then have to enter your details so that norton can automatically bill you again 12 months time"
|
55.2% |
it's not easy"it's not easy but it is possible"
|
55.2% |
does n't end there"it doesn’t end there"
|
54.7% |
not decrypt https traffic"i tested it against the eicar test file using standard http not https as i know most vpns do not decrypt https traffic and the amtso phishing test page"
|
54.7% |
bit buggy with"it is very much the same from previous versions the only difference is now you have a home screen to quick launch stuff from if you want that you can have the standard classic interface if you like i am really liking the vpn that is a great introduction to the anti virus suit it can be a bit buggy with"
|
54.7% |
no longer available"when trying to use that code norton kept directing me to a page that was no longer available"
|
54.7% |
certs not recognised"new certs not recognised"
|
54.6% |
passcode but unable"be advised you get a passcode but unable activate unless you subscribe with your bank details"
|
54.5% |
less cloud storage"only after it dawned on me that i was using a different version of the program did i dig the packaging out of the bin to find that i had received not 'norton 360 premium' but 'norton security premium' which doesn't come with vpn and has less cloud storage"
|
54.4% |
should n't have"i know you can opt out bla bla i shouldn't have to"
|
54.2% |
really had a problem"have been using norton for a few years now and never really had a problem"
|
54.0% |
does n't come with"only after it dawned on me that i was using a different version of the program did i dig the packaging out of the bin to find that i had received not 'norton 360 premium' but 'norton security premium' which doesn't come with vpn and has less cloud storage"
|
54.0% |
useable any more"after i declined my account was stopped from accessing the norton site and the product key not useable any more"
|
53.9% |
however i refused as"however i refused as i don't want anyone having access to my computer hence the reason for anti virus software"
|
53.7% |
googled this issue"i googled this issue and it turns out i'm not alone!"
|
53.7% |
unfortuntely the longest"you can select to turn notifications off temporarily unfortuntely the longest is only 1 day which i now have to do every time i switch on my computer if i remember"
|
53.6% |
declined my account"after i declined my account was stopped from accessing the norton site and the product key not useable any more"
|
53.3% |
hell of a price"i have bought norton cover for 12 years now very naive the first year cost a hell of a price"
|
53.2% |
never used"this program would not allow me to put the code in and would not load itself in my computer so i never used it"
|
52.7% |
far broadband speed"windows 10 when you need to turn the vpn off for certain websites not always but some of the time it can disconnect you internet connection this is fixed by a quick reboot of your system no big issue really every is working good so far broadband speed is a little slower with the vpn on but not by much but something to think about if you really do need the speed for say like gaming or streaming 4k stuff everything else is fine but you dont have to use the vpn if you dont want too"
|
52.7% |
unacceptable behaviour"come on norton get your act together and regain public confidence and stop this unacceptable behaviour"
|
52.7% |
poor to my mind"sent feedback to norton approx 2 weeks ago but not a word in response their customer service has always been poor to my mind"
|
52.5% |
avoid automatic renewal"my main issue is the renewal process to get best price you have to avoid automatic renewal why do norton make manual installation of new subscription so problematic for this reason only 3 stars"
|
52.5% |
n't trust this squad"i simply don't trust this squad"
|
52.4% |
waste of money"so for me a waste of money"
|
52.2% |
payment card"as to automatic renewal yes when installing the product will ask you to enter the details for a payment card but once the product is installed you can easily switch off the automatic renewal option"
|
52.2% |
could n't reboot"mac couldn’t reboot"
|
52.1% |
slows down"be aware that this product is non returnable set up is not straight forward also slows down computer laptop very disappointed"
|
52.1% |
antivirus software"having used norton for many many years as 1st choice antivirus software"
|
51.8% |
kaspersky software"however next year will be going back to my kaspersky software as never had any issues with that on win 10 or mac"
|
51.8% |
symantec sorry symantec"after struggling for quite a while trying to enable this on my phone and tablet i was cursing symantec sorry symantec!"
|
51.7% |
norton symantec broadcom"norton symantec broadcom really need to work on their qa processes!"
|
51.5% |
renewing on line"the most difficult thing is having a key and not renewing on line"
|
51.4% |
little slower"windows 10 when you need to turn the vpn off for certain websites not always but some of the time it can disconnect you internet connection this is fixed by a quick reboot of your system no big issue really every is working good so far broadband speed is a little slower with the vpn on but not by much but something to think about if you really do need the speed for say like gaming or streaming 4k stuff everything else is fine but you dont have to use the vpn if you dont want too"
|
51.0% |
installation is painful"installation is painful"
|
50.9% |
having no issue"so despite being with norton for several years and having no issue with the actual product i will go elsewhere next year"
|
50.5% |
lost way to much time"i lost way to much time trying to sort this out"
|
50.4% |
false positives"one of the few other programs that gets better reviews gave me so many false positives that i abandoned it for norton some time ago and i have not regretted this"
|
50.2% |
have returned"and i have returned it"
|
50.2% |
| ... | |
Top positive statements
| Statement | Strength** |
|---|---|
| "Great product excellent service" | 93.1% |
| "Genuine products at good price" | 93.0% |
| "Fast antivirus great host IPS and a bidirectional host based firewall so far so good!" | 92.5% |
| "An excellent product." | 92.3% |
| "Norton provides one of the best protections around and I have always been a happy user." | 91.7% |
| "Great security software." | 74.6% |
Top negative statements
| Statement | Strength |
|---|---|
| no data! | |
Top rated in this category
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Positive mentions
| Mentioned | Object | Mentioned in | Strength |
|---|---|---|---|
| Norton |
"i had Norton internet security but Norton 360 is taking over"
"so please Norton now offer a vpn with their 1 device security this is a must for me"
"have always trusted Norton and had no problems"
|
74.8% | |
| Friday |
"purchased in the black Friday sales only costing 1 3 of the price than purchasing direct"
|
68.3% | |
| Amazon |
"great price buying from Amazon"
|
64.0% | |
| VPN |
"as to VPN works a treat!"
|
53.7% |
Negative mentions
| Mentioned | Object | Mentioned in | Strength |
|---|---|---|---|
| Norton |
"how it gets four stars plus is a mystery just google "can't remove Norton"
"have tried all the fixes suggested by Norton and other sites to no avail"
"amazon refused to take it back or do anything and said it would need to be sorted by Norton"
|
74.8% | |
| VPN |
"the VPN is very slow"
|
56.3% | |
| Norton Symantec Broadcom |
"Norton Symantec Broadcom really need to work on their qa processes!"
|
51.5% | |
| Amazon |
"went for this product as they offered a special deal very cheap on Amazon"
|
47.5% |
Emotion analysis
Positive tone |
Neutral tone |
Negative tone |
| 32.7% | 25.3% | 42.0% |
worry 34.0%
neutral 25.3%
happiness 13.0%
relief 8.0%
surprise 4.9%
sadness 4.3%
fun 3.1%
hate 2.5%
love 1.9%
enthusiasm 1.2%
fear 1.2%
joy 0.6%
* analysis performed using Artificial Intelligence (AI) methods, data for the analysis has been gathered from multiple publicly accessible sources.
** strength is the level of sentiment expressed in a sentence, phrase or keyword. It ranges from 0 to 100%
prices and sales statistics are updated daily
last analysis update 2024-04-17
