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Arlo HD Smart Home Security CCTV Camera System Add on | Wireless Wi-Fi, Night Vision


Other products in Electronics | Surveillance Cameras
As an Amazon Associate we earn from qualifying purchases.
Best price: £135.68

Product Summary

  • Works with Amazon Alexa/Echo Show/FireTV - view your live video with a simple voice command
  • See in clarity and sharper details with HD cameras and watch live streamed or recorded videos from your computer, smartphone or tablet using Arlos free app
  • Patented 100 percent wire-free design and magnetic mounts let you discreetly place cameras where you want and monitor your home from every possible angle
  • Night vision cameras with HD clarity even in the dark with motion activation and customisable activity alerts provide real-time email or app notifications while home or away
  • Indoor/outdoor weatherproof cameras install easily for DIY security so you can even monitor the exterior of your home
  • Arlo smart adds powerful intelligence to your Arlo cameras: Customise alerts to detect people, specific zones and contact emergency responders right from your smartphone's lock screen (optional service, includes 1-month trial)
  • A high-speed internet connection to sustain the following average bandwidth use per camera: All other Arlo cameras: 1 Mbps upload per camera whilst streaming

Product Attributes

  • Width: 1.7 inches,
  • Height: 2.8 inches,
  • Weight: 200.0 grams,
  • Length: 2.6 inches,
  • Size: 1 Count (Pack of 1)

Brand

Arlo


Compare with other product in Surveillance Cameras category


Product Review Analysis*

Positives

Neutrals

Negatives

54.3% 15.7% 30.0%

Senti score  [70.0%]

* hover your mouse over a word to see more details
fantastic works perfect excellent recommend poor original extremely poor replace worst software happy absolutely brilliant good cheap free slow brilliant excellent product great better limited useless disappointed rubbish risk your sanity expensive cold

Pros & Cons

absolutely brilliant

"we think it’s absolutely brilliant this unit was purchased to add to three units installed previous week by someone who new what they were doing and has installed numerous amounts of this model and make and has never had a moments trouble well worth the money for peace of mind"
100.0%

works perfect

"works perfect"
100.0%

excellent product

"excellent product acquired as an add on camera to my existing arlo pro 2 security system"
100.0%

brilliant camera system

"brilliant camera system easy to set up and easy to use"
100.0%

great improvement

"fantastic camera and a great improvement on my system"
99.9%

amazing footage

"i had some amazing footage of deer hedgehogs mice and an owl all visiting the garden at various times"
99.8%

highly recommend

"i highly recommend"
99.6%

really good

"i think it's a really good system"
99.3%

works superbly

"quality product works superbly!"
99.1%

works perfectly

"this is our 3rd arlo pro 2 camera and it works perfectly with our previous 2"
98.6%

excellent picture

"so easy to set up excellent picture and video quality and the battery lasts for ages"
97.5%

well designed

"this is a great product well designed and easy to setup"
94.6%

excellent camera

"excellent camera with many features only issue is that it can be expensive to build a system"
92.9%

highly recommendable

"highly recommendable item!"
91.6%

works a treat

"excellent value and works a treat"
90.9%

quality excellent

"picture quality excellent and all pretty good"
89.7%

great and easy to

"the arlo system as a whole is great and easy to use"
88.9%

good microphone

"good microphone"
88.8%

good whilem

"i bought some rechargeable batteries which stay charged for a good whilem"
88.8%

good functionality

"good functionality in the app if you can find it"
88.8%

great camera

"really pleased with outcome great camera easy to install on view on your phone"
88.5%

great addition

"great addition to my cctv system just wish id bought the next system up with rechargeable battery included"
75.0%

works well

"works well"
75.0%

some assurance

"i’ve used the app abroad to give me some assurance whilst i’m on holiday and it’s done that and more i"
75.0%

good price

"great product at a good price"
75.0%

great price

"otherwise very happy and a great price during the sale"
75.0%

fairly effective

"2 out door wifi cameras and a base station seemed to be a fairly effective setup"
75.0%

looks good

"fit well looks good"
75.0%

really user

"checking battery life and looking at live action all really user friendly"
75.0%

great value

"great value and prompt delivery"
74.9%

competitive price

"added an additional camera to my system at a competitive price"
74.9%

really well

"i have a few of these cameras now and easy to set up and work really well with alexa an other smart home apps"
74.9%

recommend these

"recommend these if you need a battery wireless solution"
74.8%

looks great

"looks great even works great to start but when things go wrong you will have a nightmare"
74.8%

look forward

"love the system and look forward with netgears development adding additional features equipment to my home"
74.8%

picture quality

"unlike the original camera the pro 2 has full 1080 resolution and this can be seen in the picture quality"
74.8%

outdoor camera

"a must for an outdoor camera is a silicone cover"
74.8%

more logical

"getting the arlo pro camera set up and installed is easy enough a task but thereafter controlling how and when cameras are active setting modes rules schedules although it works fine once you fully understand what you are doing needs to be streamlined and made more logical"
74.7%

class addition

"apart from that a first class addition to home security"
74.7%

nice design

"nice design very stylish!"
74.7%

very quick

"notification is very quick"
74.7%

easy choice

"already a happy arlo camera owner this was an easy choice for an outdoor camera overlooking my driveway"
74.6%

works fine

"works fine"
74.6%

brought several

"great product we already have brought several and are very happy with them all"
74.6%

lovely idea

"conceptually a lovely idea the wire free cameras are great in rented homes in particular"
74.5%

good picture

"good quality picture during the day and good picture with night view"
74.5%

good enough

"the quality isn't amazing compared to some of the latest cameras on the market but is 100x better than the "old" cameras from years ago and they were good enough at the time!"
74.5%

excellent value

"excellent value and works a treat"
74.4%

will probably

"will probably try and run a long cable i bought to keep it powered up"
74.4%

handy little system

"handy little system and got this camera to extend our coverage took a bit of time to sync the new camera and ended up having to re boot the base unit to get it to recognise it"
74.4%

pretty good

"battery life is pretty good as you can set sensitivity in the app to factor out vehicles and post through the letterbox etc although we often pick up notifications of a spider on the lens or a bird looking into the camera "
74.4%

very helpful

"very helpful support staff"
74.4%

movement and recording

"there is about a half second delay on this camera between movement and recording so you can miss some action if recording a vehicle or if the camera is not positioned effectively"
74.4%

working well

"have got three cameras and they have been working well for the last 3 months"
74.3%

product info

"one teenie tiny line in the product info saying a base station is required"
74.3%

good value

"simple to connect good value for money"
74.3%

quality product

"quality product works superbly!"
74.2%

supported cameras

"storage and the number kf supported cameras"
74.2%

good stuff

"good stuff"
74.2%

great item

"great little camera system i have 5 cameras all easy to set up and crystal clear one thing to remember there is not sound with this camera but still great item"
74.2%

fantastic this

"the 3 other cameras are fantastic this add on however is crap as it uses batteries to frequently i wrote to the supplier but they elected to ignore my email requesting a replacement as i feel this one is faulty not a lot else to say really"
74.1%

good battery

"the main reason for buying this system is the good battery with no need for a mains connection"
74.1%

fantastic camera

"this is a fantastic camera"
74.1%

well worth

"a great product well worth having one to help have peace of mind"
74.1%

crystal clear

"just added an arlo pro 2 to an existing group of regular pro versions and was very impressed by the massive difference in quality the pro is good but the pro 2 is actually crystal clear and makes you feel more comfortable by knowing "if" one day you need to rely on the quality to resolve a break in or similar it is certainly going to deliver"
74.0%

very happy

"great product we already have brought several and are very happy with them all"
74.0%

extra few seconds

"we wired all of them from indoors which means there is not even an issue with charging the battery plus we get those extra few seconds recorded at the beginning of every clip"
73.9%

nocturnal wildlife

"i bought my original arlo pro system a couple of years ago as a birthday present for my wife who wanted a trail cam to monitor nocturnal wildlife in our garden"
73.9%

quality battery

"brought this add on camera to my existing arlo system it’s a very good camera with a mic and speaker and improved picture quality battery so far is better than the old camera batteries which don’t las that long"
73.9%

efficient and portable

"efficient and portable"
73.9%

much clearer

"arlo pro2 night vision is much clearer"
73.9%

alerts everyday

"but it may use up lots of mobile battery if you have too many alerts everyday"
73.8%

quality materials

"excellent netgear arlo 1st gen camera great quality products quality materials used great design work excellent with hub and a great app 10 10"
73.7%

very stylish

"nice design very stylish!"
73.7%

relatively happy

"this was my second pro and up until early may i was relatively happy"
73.7%

life excellent

"brilliant easy to install battery life excellent this camera is on 24 7 and the battery has lasted 6 weeks it captures images and audio at my front door so is a busy camera"
73.7%

good product

"good product just a little expensive"
73.7%

slightly better quality

"i have since bought a pro 2 camera for the front though as it is slightly better quality and has zones so it can ignore the tree at the front"
73.6%

very reliable

"very reliable camera"
73.6%

perfect camera

"perfect camera we already have three but the cable is too short so we had to buy an extra longer cable"
73.6%

quite modest

"i have never had to pay before and understand the free storage is quite modest but adequate for my needs"
73.6%

high activity area

"if you chose to position camera in a high activity area then you may want to keep it plugged inn"
73.5%

free cloud storage

"there are better cameras out there but i prefer arlo pro for now as it comes with free cloud storage"
73.5%

solid performer

"i have the entry level system and have to say that it is a solid performer on it's own and next level with a subscription services"
73.5%

garden wildlife

"arlo pro has transformed my garden wildlife watching"
73.4%

fantastic product

"fantastic product and battery friendly too if you set it up correctly"
73.4%

nice product

"wire it up and you have a nice product"
73.4%

good quality video

"good quality video"
73.4%

positioned effectively

"there is about a half second delay on this camera between movement and recording so you can miss some action if recording a vehicle or if the camera is not positioned effectively"
73.3%

real bonus

"rechargeable battery is a real bonus and the improved field of view and 2 way audio are well worth the extra outlay over the original cameras"
73.3%

very impressed

"just added an arlo pro 2 to an existing group of regular pro versions and was very impressed by the massive difference in quality the pro is good but the pro 2 is actually crystal clear and makes you feel more comfortable by knowing "if" one day you need to rely on the quality to resolve a break in or similar it is certainly going to deliver"
73.2%

even better

"even better as i purchased it on a lightening deal"
73.2%

little expensive

"good product just a little expensive"
73.1%

hardware version

"online support service gave "copy paste" answer even when i had given them the firmware and hardware version of the camera they asked it again in their return email"
73.1%

pretty decent

"for security and keeping an eye on my dogs these are pretty decent"
73.1%

really positive

"plus the extra camera has had a really positive impact on my system"
73.0%

illuminate better

"negatives are that night vision isn’t great and i have an infrared floodlight bought here to help illuminate better"
72.9%

quality picture

"good quality picture during the day and good picture with night view"
72.9%

versatile responsive

"versatile responsive and dependable cameras with a feature set not readily found on other cameras"
72.9%

free account

"you can add 5 cameras to a free account set up which makes ongoing costs very low after the initial purchase"
72.8%

good performance

"easy to install good performance but goes offline easily when not on power"
72.6%

highly recommended

"highly recommended"
72.6%

some security cameras

"i had been looking for some security cameras for the house and came across the reviews of these online"
72.5%

sound capture

"image and sound capture is very good quality both day and night"
72.5%

another manufacturer

"as an fyi i tried a remote pan and tilt camera by another manufacturer and it hasn't missed a beat"
72.4%

dummy cameras

"what we have is hundreds of pounds of dummy cameras"
72.3%

gain entry

"caught an intruder on camera recently who thankfully failed to gain entry"
72.3%

added this

"perfect add on camera for arlo pro and above camera system at this time i added this to my arlo pro 2 camera setup as didn't need the wider angle the pro 2 cameras give for the location it needs to view great 1080p picture on best settings"
72.0%

much better

"much better than the original arlo cameras"
71.9%

remove memory cards

"we have been very pleased with the original camera and found it to be ideally suited to this task especially as there's no need to remove memory cards to view the footage"
71.6%

security system

"excellent product acquired as an add on camera to my existing arlo pro 2 security system"
71.4%

very scary

"we use it for several years now after having an intruder in the garden that was very scary and since then we have got the cameras"
71.3%

user manual

"you have to hunt about a bit to find the user manual"
71.1%

security product

"the problem then is that it is difficult to filter it out from other notifications which reduces its effectiveness as a security product particularly at night"
71.0%

prompt delivery

"great value and prompt delivery"
70.7%

mode program

"look under mode program and look for the pencil symbol"
70.5%

online support service

"online support service gave "copy paste" answer even when i had given them the firmware and hardware version of the camera they asked it again in their return email"
70.3%

free solution

"overall for a stable hassle free solution these are good"
70.0%

quality easy

"pros: great picture quality easy to install no electrical work required fairly discrete in size mobile app software is great on ios and android “family sharing” works well so my wife and i can both check the camera recordings live feed if we need to"
69.8%

extra backup

"plugging in a usb is extra backup and will overwrite when full"
69.8%

extra outlay

"rechargeable battery is a real bonus and the improved field of view and 2 way audio are well worth the extra outlay over the original cameras"
69.8%

well defined

"clear well defined pictures and instant notification of movement"
69.7%

build quality

"still going strong and the build quality is great"
69.6%

well being

"a system perfect for elderly care in ensuring safety and well being"
69.6%

best settings

"perfect add on camera for arlo pro and above camera system at this time i added this to my arlo pro 2 camera setup as didn't need the wider angle the pro 2 cameras give for the location it needs to view great 1080p picture on best settings"
69.4%

security arlo

"i bought the camera on amazon as an add for my home security arlo kit"
69.4%

pleased with the quality

"we initially installed 3 camera and where so pleased with the quality and the fact that the only wires are the power and wifi connection for the base station"
69.1%

great wide angle

"great wide angle"
68.7%

great useful

"great useful"
68.6%

just works

"it just works!"
68.5%

proof power connection

"ideally these should be supplied with outdoor weather proof power connection"
68.5%

nice wide angle

"it lets me see a nice wide angle and gives me peace of mind that my property is being watched"
68.4%

good range

"good range throughout our three story victorian terraced house including a cam in the back garden"
68.1%

smart pad or phone

"ideally you need wifi in the house and a smart pad or phone to download the arlo app to view the files or live viewing"
68.1%

arlo products

"i've got multiple years using arlo products from the first arlo cameras"
67.3%

recording rules

"it is very easy to set up custom modes on the android app to set your own recording rules"
67.3%

with audio

"great product with audio"
67.2%

cctv system

"great addition to my cctv system just wish id bought the next system up with rechargeable battery included"
67.2%

were very good

"the quality of videos both in day light and night vision were very good"
67.1%

easy and fast

"downloading is very easy and fast"
67.0%

peace of mind

"it gives me peace of mind to get alerts on my mobile phone when i’m in or out of the house to see what’s happening at home and in the garden area"
66.8%

rechargeable battery

"rechargeable battery is a real bonus and the improved field of view and 2 way audio are well worth the extra outlay over the original cameras"
66.8%

moving objects

"and when fast moving objects like a car past the screen turns green and you cant see anything or it freezes"
66.8%

every clip

"we wired all of them from indoors which means there is not even an issue with charging the battery plus we get those extra few seconds recorded at the beginning of every clip"
66.6%

original cameras

"overall i'm really pleased with the arlo kit and will probably add another of these original cameras next rather than the pro or the new pro 2 cameras as the benefit per £ spent is more suited to what i need"
66.4%

synchronised easily

"nice pictures hd and also synchronised easily to my existing hub"
66.4%

good item for the money

"good item for the money but no audio and battery’s grain much quicker i have had 2 weeks and already changed battery’s!"
66.3%

easy to sync

"easy to sync the extra camera to the existing set"
66.3%

plugged together

"when starting up everything plugged together nicely we had no sync issues and the cameras paired to the base easily"
66.3%

enormous difference

"rechargeable feature makes enormous difference"
66.3%

they are great

"they are great"
66.2%

every few seconds

"i recently added a 4th camera to the system and initially had problems with the same image being pushed to my mobile phone every few seconds"
66.2%

decent overall piece

"decent overall piece of kit"
66.0%

wildlife cameras

"i use the arlo pro as a garden wildlife camera system to save having all those cables from standard wildlife cameras which need to come into the house"
65.9%

captures images and audio

"brilliant easy to install battery life excellent this camera is on 24 7 and the battery has lasted 6 weeks it captures images and audio at my front door so is a busy camera"
65.8%

delighted with

"delighted with it"
65.8%

good night vision

"need some motion detector led light near by for good night vision pic"
65.6%

integrate well

"they integrate well and saved a few quid for what i need"
65.5%

great system

"great system"
65.5%

care non existent

"customer care non existent"
65.5%

nice pictures

"nice pictures hd and also synchronised easily to my existing hub"
65.3%

excelent cam with hd view

"excelent cam with hd view"
65.3%

easy and quick

"very easy and quick set up time"
65.3%

existing system

"the camera is good and is easy to connect to an existing system"
65.2%

very good value

"got the add on camera when it cost only £49 in march so was a very good value for money"
65.2%

easy to install

"easy to install"
65.0%

pleased with purchase

"very pleased with purchase"
65.0%

printed instructions

"the good: the small size of the cameras and the ease of setting them up means that even users with a very limited amount of knowledge can follow simple on screen printed instructions to get up and running in no time at all"
65.0%

monthly plan

"i love the cameras and still recommend if you keep to the 5 limit but will be returning this there are many options out there that are just as good and a lot cheaper and with no monthly plan"
65.0%

100x better

"the quality isn't amazing compared to some of the latest cameras on the market but is 100x better than the "old" cameras from years ago and they were good enough at the time!"
64.9%

awesome outstanding

"love it awesome outstanding"
64.7%

great video quality

"camera works great video quality is good but i expected a bit more"
64.3%

also monitored

"they also give confidence to her carers who feel reassured their visits are also monitored"
64.2%

activity zone

"also would like the activity zone to not be a set rectangular or square shape as the angle the camera is placed means the zones shape might need to be a trapezoidal shape"
64.2%

great for battery

"great for battery operated"
64.2%

works really well

"actually works really well"
64.1%

very good day

"very good day and night picture quality and purchased at a discount price although still extortionate "
64.0%

many features

"excellent camera with many features only issue is that it can be expensive to build a system"
63.7%

investing so much

"personally i think they do the job and are dead simple but perhaps i should have done more research before investing so much"
63.7%

draws my attention

"for a security camera i want a sound that draws my attention and is unique to arlo so i know that a camera has been activated"
63.7%

most notable for

"most notable for me is the quality of the night vision which is now very clear"
63.6%

brilliant simple design

"brilliant simple design and the app is terrific"
63.6%

very easy to set

"the camera is very easy to set up and manage via the iphone app"
63.6%

great once

"whilst the two is great once plugged into ac with the 3 second playback and activity zones"
63.4%

quick convenient delivery

"quick convenient delivery from amazon and cheaper than on the high st"
63.3%

four camera system

"i now have a four camera system with this little addition"
63.2%

amazing great

"these are amazing great buy"
63.1%

battery life good

"battery life good so far"
62.8%

easy to setup

"very easy to setup and install"
62.6%

very easy set

"very easy set up"
62.5%

great damn

"detecting is great damn cat in the backyard every other night"
62.4%

works very well

"this works very well"
62.3%

much quicker

"good item for the money but no audio and battery’s grain much quicker i have had 2 weeks and already changed battery’s!"
62.2%

camera is good

"the camera is good"
61.9%

work very well

"in this scenario they work very well"
61.8%

great stuff

"great stuff"
61.8%

works great buy

"works great buy one"
61.8%

more features

"it has more features also the ability to create activity zones which seems to have disappeared from the arlo pro cameras"
61.8%

good clear image

"good clear image day or night"
61.6%

great to start

"looks great even works great to start but when things go wrong you will have a nightmare"
61.3%

easy to use and install

"easy to use and install"
61.1%

standalone piece of

"however we bought this thinking it was a standalone piece of kit"
60.9%

pleased with the arlo

"overall i'm really pleased with the arlo kit and will probably add another of these original cameras next rather than the pro or the new pro 2 cameras as the benefit per £ spent is more suited to what i need"
60.9%

easy the wifi range

"i bought a system of 3 originally and found the set up to be easy the wifi range to be good and picture quality to be very good"
60.8%

lots of power

"but it consumes lots of power!"
60.8%

work perfectly

"i have 4 arlo pro cameras and they work perfectly and night vision is so much better than in arlo pro 2"
60.6%

excellent system

"after 3 months this has proven to be an excellent system"
60.5%

great product and quality

"great product and quality"
60.5%

internal ones no problem

"the internal ones no problem"
60.3%

design work

"excellent netgear arlo 1st gen camera great quality products quality materials used great design work excellent with hub and a great app 10 10"
60.3%

pleased and found

"it every case the client has been very pleased and found it to work well with minimal configuration or the need to run cables"
60.2%

great 1080p picture

"perfect add on camera for arlo pro and above camera system at this time i added this to my arlo pro 2 camera setup as didn't need the wider angle the pro 2 cameras give for the location it needs to view great 1080p picture on best settings"
60.1%

secure on their mounts

"cameras aren’t really secure on their mounts even the outside ones you have to purchase additionally"
60.0%

they detect motion

"we have set the external arlo pro cameras to trigger the original internal arlo cameras through the window when they detect motion"
59.9%

these are good

"overall for a stable hassle free solution these are good"
59.9%

have no complaints

"i have no complaints at all"
59.7%

discount price

"very good day and night picture quality and purchased at a discount price although still extortionate "
59.6%

perfect for elderly care

"a system perfect for elderly care in ensuring safety and well being"
59.5%

true cordless capability

"the true cordless capability of these cameras is great and the settings available excellent"
59.3%

happy with all 3 cameras

"very happy with all 3 cameras"
59.2%

fine and images

"battery life is fine and images etc are great"
59.1%

easy enough a task

"getting the arlo pro camera set up and installed is easy enough a task but thereafter controlling how and when cameras are active setting modes rules schedules although it works fine once you fully understand what you are doing needs to be streamlined and made more logical"
59.0%

number plates

"you can see number plates and faces on this with no issues"
58.9%

with no issues

"add it to the system and it goes along happily capturing footage with no issues"
58.7%

wildlife camera system

"i use the arlo pro as a garden wildlife camera system to save having all those cables from standard wildlife cameras which need to come into the house"
58.5%

recommend this product

"i would thoroughly recommend this product"
58.5%

these online

"i had been looking for some security cameras for the house and came across the reviews of these online"
58.5%

been satisfactory

"this camera has never been satisfactory using batteries in only a few days"
58.5%

moved inside

"bought two in new year sale to replace two of three ordinary arlo cameras which i've moved inside"
58.4%

superb 6 7 weeks

"battery life is superb 6 7 weeks for me and accessories are wide ranging and easy to get hold of"
58.4%

smart home system

"absolutely delighted with the arlo smart home system it actually takes longer to un box the items than it takes to set them up"
58.3%

smart home apps

"i have a few of these cameras now and easy to set up and work really well with alexa an other smart home apps"
58.3%

my sister with

"it was very unexpected to see my sister with her"
58.1%
...

risk your sanity

"absolute rubbish do not waste your money and risk your sanity with any arlo product!"
99.9%

worst software

"good hardware but worst software every seen from a company of this size"
99.6%

extremely poor

"so in my opinion extremely poor customer service to go with an extremely poor product"
99.4%

really disappointed

"really disappointed"
99.3%

shockingly useless

"picture quality is shockingly useless also the batteries need to be removed from the camera and charged separately totally useless says waterproof but the battery tray has no rubber protection seal so i do not believe that it would withstand rain at all"
99.1%

software problems

"if they don't fix their software problems i don't think they will be around for long"
98.9%

takes forever

"when you open the app it takes forever to sync on a 200mbps internet connection "
98.8%

useless cameras

"i have 6 useless cameras"
98.2%

huge problem

"now there is a huge problem with motion detection and ir light activation even when the camera is disarmed"
97.1%

cold conditions

"li ion batteries do not like cold conditions"
93.6%

defective product

"7 weeks of emails and it turns out that in order to get a replacement i have to pay to return their defective product"
93.0%

absolutely useless

"it's so bad i won't even sell it on ebay as i know i'll have trouble selling this absolutely useless electronic brick"
88.9%

doesnt work

"the setting to "record until activity has stopped" has not worked for the entire time we have had them and forum diving shows it hasnt worked correctly ever and still doesnt work other than if you spend up on the 260 quid cameras that have this feature native"
75.0%

error messages

"ive had the camera almost 2 months and its been great until i went to charge it the camera refuses to charge keep having error messages on the app advising me a number of possible issues i have other arlo cameras dotted around the house which i have not had any problems with ive ordered a battery charging"
75.0%

forced down

"the cost of the plan is not my issue about £12 per month it is more the way to are forced down this route and can’t even set up your new and expensive camera"
75.0%

very difficult

"motion detection outside is very difficult when the camera is mounted high and not mains powered"
74.9%

fault them

"i have four of these for over a year now and just replaced the batteries in one of them batteries can be a bit pricey unless you buy in bulk or use rechargeable i have them in the house and in the garden the one in the garden are about 50 yards from a wifi unit and works perfectly i have not had any issues with signal loss pictures are clear just wish i had waited for the sound capable units neat compact weather proof site them anywhere little cameras brilliant can't fault them apart from the price!"
74.9%

only gripe

"only gripe is the couple of second delay on the motion detection but not too much of a problem"
74.9%

misses activity

"it misses activity right in front of it and at other times it'll spot a flying insect"
74.9%

only issue

"the only issue that i envisage might be a problem is the delay before recording starts"
74.9%

warranty expired

"anyway it worked acceptable for a year with little problems until the warranty expired and then it stopped working triggering update firmware"
74.8%

more expensive

"i spent a long time researching this but it is not clear that you have to buy a base unit which is more expensive than the camera"
74.8%

massive issues

"i am having massive issues with this device since october the battery dies within 5 7 days from full charge arlo support are fobbing me off and not responding"
74.8%

does n't work

"it simply doesn't work"
74.8%

wasted hundreds

"i have wasted hundreds on this and have finally given up"
74.7%

blacked out picture

"the only camera i had a problem with was a pro version camera where the camera would only record a blacked out picture"
74.7%

inflexible approach

"arlo has lost a long standing customer because of this inflexible approach and poor customer support"
74.7%

trouble shoot

"tried using the arlo website to trouble shoot finally found a suggestion that the batteries may be the problem having difficulty find a local outlet and i live in london"
74.6%

being greedy

"however the reason that this is not a 5 star product is because netgear is being greedy"
74.6%

slow connection

"the odd issue with account logging out and slow connection to live feed but i could live with that"
74.6%

annoying thing

"the only annoying thing is it says compatible with alexa we have 4 however none of our firesticks 3 were compatible only 1 year old so we gave had to buy another"
74.6%

have failed

"i have had my camera's for over 3xyears now but 2 have failed"
74.5%

only problem

"the only problem is there's a 2 second delay from when it detects motion to when it starts to record so you need to consider the camera placement carefully and have a few cameras set to record i"
74.5%

find fault

"can’t find fault with arlo system"
74.4%

very expensive

"also hard to justify the very expensive subscription plans given the poor service"
74.3%

negative reviews

"upgrading from the original arlo cameras i was wary of some of the negative reviews but have been pleasantly surprised by the improvements on offer with the pro 2"
74.3%

glass windows

"can't detect motion through clear glass windows which means this has to be placed outside if you want it watching your front door"
74.2%

failing particularly

"hardware is probably good but can’t be exploited due to software bugs cloud issues and generally the system failing particularly after the latest updates"
74.2%

loses connectivity

"the 4th camera regularly loses connectivity with the base station no matter where it sits"
74.1%

minor issue

"the only minor issue is that it takes a few seconds for the signal to initiate the start of monitoring"
74.0%

other accident

"use these to ensure the safety of a dementia sufferer gives us massive peace of mind to know that when their phone goes unanswered it is because they're asleep and have not suffered a fall or other accident"
73.9%

utterly useless

"the chain is rubbish though and utterly useless"
73.7%

ignore video

"but can't ignore video!"
73.6%

further problems

"the range on the cameras add further problems to this in that the range can't detect things early enough to wake up fast enough to catch whatever woke it up occasionally you see a foot in the corner but we've had entire cars magically appear without ever driving there because of the delay"
73.4%

false triggering

"one thing to note take care to ensure that sunlight doesn't shine directly into the camera as this will cause false triggering as does vegetation close to the camera which is blowing in the wind"
73.4%

junk folder

"so i’ve been waiting for two weeks for my replacement camera to arrive to eventually find the confirmation email in my junk folder with the link now expired"
73.2%

does n't clearly

"this camera is hugely overpriced doesn’t clearly state that you need to buy a base station for an extra £151?"
73.2%

replacement nor repairs

"no replacement nor repairs"
73.1%

absolute rubbish

"absolute rubbish"
73.0%

spent hours

"i spent hours contacting the support resetting and re configuring the system"
72.6%

same problem

"after trying to fix the issue using their online support i quickly found this is quite a common issue with the cameras google it loads of customers have had the same problem "
72.4%

cold weather

"and there was no prior warning at time of purchase that these units do not work well in cold weather which as i wished to use in the swiss alps is a real bummer"
72.3%

no more buying batteries

"upgraded from the arlo hd & really pleased nice to be rechargable so no more buying batteries quality of video is brillaint & nice to have the audio too"
71.3%

extensive trouble

"i've had a 4 camera arlo system for 2 years now and despite extensive trouble shooting it doesn't really work as advertised: the delay between registering movement and recording is so long a car can reverse a 70m driveway and turn !"
70.6%

faulty flat

"one battery is faulty flat and does not recharge and i only require a replacement battery"
70.5%

sync nothing

"no blue light to sync nothing as i have had it only 3 months i am very disappointed with this product i am unsure of how to return or where ref repair or replacment under warranty can you please advise"
70.2%

another problem

"another problem is their support service is terrible"
70.2%

camera doesnt

"there is no way to remove the message and the camera doesnt update"
69.6%

other gripe

"the other gripe i have is when there are two activity zones"
69.4%

does not work

"they have an online form to "email" them that does not work"
69.1%

little rearanging

"but with a little rearanging now all works perfect"
69.1%

poor response

"the delay the poor response to multiple alert events the lag on reactivation the software and the wifi linkage all add up to a system that on paper reads really well however in practical application it doesn't do what it says it billed as and ultimately adds no real benefit"
69.0%

absolutely rubbish

"night vis absolutely rubbish"
68.9%

signal loss pictures

"i have four of these for over a year now and just replaced the batteries in one of them batteries can be a bit pricey unless you buy in bulk or use rechargeable i have them in the house and in the garden the one in the garden are about 50 yards from a wifi unit and works perfectly i have not had any issues with signal loss pictures are clear just wish i had waited for the sound capable units neat compact weather proof site them anywhere little cameras brilliant can't fault them apart from the price!"
68.6%

makes it worse

"what makes it worse is the footage from these cameras are very average for example my brother gave his keys to his mate to pick something up from my house"
68.3%

over this problem

"i have spent hours with netgear support over this problem and they are simply not interested in fixing it"
68.2%

waste your money

"don't waste your money on this crap"
68.1%

recording footage

"if you leave it at 10 seconds then there is a further problem in that it will not reactivate within a short enough period of time to catch more movement the result is things appear on camera and then magically poof out of existence as it wasn't ready to take the next set of video as it was still busy doing well something but certainly not recording footage or even recognising that there were activities to record"
67.8%

stopped working

"one just stopped working but it was outside 24 7 and in all weathers"
67.8%

odd issue with account

"the odd issue with account logging out and slow connection to live feed but i could live with that"
67.1%

negative ones

"i spent a very long time debating about wired and wire free cctv systems and in the end this system ticked more plus boxes than negative ones"
67.1%

most seldom

"i've bought many security cameras in the past and most seldom seem to live up to my expectations"
67.1%

replacement battery

"one battery is faulty flat and does not recharge and i only require a replacement battery"
66.7%

negative points

"the only negative points would be having to purchase a non netgear permanent power supply and a more secure mounting bracket the one supplied not very secure especially when your putting a £260 item on on external wall"
66.7%

really expensive

"oh and its really expensive"
65.9%

totally useless

"picture quality is shockingly useless also the batteries need to be removed from the camera and charged separately totally useless says waterproof but the battery tray has no rubber protection seal so i do not believe that it would withstand rain at all"
65.8%

these issue

"do not buy under any circumstance unless these issue are resolved"
65.6%

remove the message

"there is no way to remove the message and the camera doesnt update"
65.4%

not very good

"only issue the reaction time if the cameras is not very good"
65.4%

unless plugged in they

"tbf unless plugged in they lose some of their best functions but the outside adaptors really short and the hole needed to be drilled is huge there’s a decent lag delay in them and notifications live feed unless the cameras in the same room as the hub my house isn’t small but not a mansion either so can’t be placed all round the outside of the property as lose connection or the lag is ridiculous"
65.4%

spoke to his supervisor

"he spoke to his supervisor and came back to confirm that a one time replacement would be offered which i accepted"
65.3%

lack fine details

"otherwise ok but pictures lack fine details and these camera failures are very disappointing"
65.3%

poor service

"also hard to justify the very expensive subscription plans given the poor service"
65.2%

removed from the camera

"picture quality is shockingly useless also the batteries need to be removed from the camera and charged separately totally useless says waterproof but the battery tray has no rubber protection seal so i do not believe that it would withstand rain at all"
65.1%

limited to 5 cameras

"they offer a free basic package for storing your videos online for 7 days this is great until you discover that it is limited to 5 cameras"
64.9%

does n't work it echoes

"it doesn't work it echoes and you get a lot of feedback you can't hear a word"
64.8%

serious criticisms

"the only serious criticisms i have is that the activity zone feature and 3 sec preview require the camera to be plugged in which is not practicable for me and is why i wanted battery powered cameras"
64.8%

horrendous battery life

"lanmu power adapter for arlo camera replace cr123a batteries for arlo hd security camera white the reason for the 1 star is due to the horrendous battery life"
64.7%

before buying

"there are lots of options now so my advice is really think about your needs before buying"
64.4%

hopeless battery life

"hopeless battery life"
63.7%

much of a problem

"only gripe is the couple of second delay on the motion detection but not too much of a problem"
63.5%

would be wrong

"you would think at 220pounds for just one camera the footage would be impeccable you would be wrong"
63.1%

replaced the batteries

"i have four of these for over a year now and just replaced the batteries in one of them batteries can be a bit pricey unless you buy in bulk or use rechargeable i have them in the house and in the garden the one in the garden are about 50 yards from a wifi unit and works perfectly i have not had any issues with signal loss pictures are clear just wish i had waited for the sound capable units neat compact weather proof site them anywhere little cameras brilliant can't fault them apart from the price!"
62.4%

known fault

"to usa for a known fault with their cameras"
62.3%

minor compromises

"i don't think any camera is going to be perfect and the minor compromises compared with others are worth it"
62.2%

very poor items

"battery life was very poor items returned"
62.2%

multiple alert events

"the delay the poor response to multiple alert events the lag on reactivation the software and the wifi linkage all add up to a system that on paper reads really well however in practical application it doesn't do what it says it billed as and ultimately adds no real benefit"
61.9%

very temperamental

"activity zones quite simply don't work notifications are very temperamental"
60.9%

originally installed

"at the start of november this year i noticed that one camera was offline the originally installed one this often happens with a wifi glitch base unit update batteries low etc so i had a look when next home"
60.7%

install although

"easy to install although if broadband goes down it seems you need to go through lengthy set up again "
60.6%

poor products

"arlo take no responsibility for poor products and tech!"
60.6%

shame good system

"shame good system but look elsewhere if you want trouble free cameras"
60.4%

real nightmare

"now 7 weeks into my initial complaint and it is a real nightmare"
59.7%

slight risk

"use one for head height by my front door where there is a slight risk it might get stolen and use the other in various discrete locations for close ups sipllumentingvthe wall mounted arlo pro 2 main cameras"
59.4%

claimed elsewhere

"definitely no were near 6 months that i’ve seen claimed elsewhere"
58.5%

no blue light

"no blue light to sync nothing as i have had it only 3 months i am very disappointed with this product i am unsure of how to return or where ref repair or replacment under warranty can you please advise"
58.3%

left netgear

"arlo has left netgear and appear to not have the resources or expertise to deal with the issues"
58.1%

many problems

"many problems with arlo firmware at the moment so if you haven’t yet invested in an arlo system wait!"
58.0%

cloud issues

"hardware is probably good but can’t be exploited due to software bugs cloud issues and generally the system failing particularly after the latest updates"
57.6%

less sensitive

"motion sensor is less sensitive"
57.2%

battery wo n't charge

"after 5 months the battery won’t charge can’t re synchs the camera"
57.2%

link now expired

"so i’ve been waiting for two weeks for my replacement camera to arrive to eventually find the confirmation email in my junk folder with the link now expired"
57.0%

website software

"the website software runs on adobe flash which is outdated and won’t be supported after december 2020 why are you still using this i’d expect better from a £340 camera"
56.8%

dies within 5 7 days

"i am having massive issues with this device since october the battery dies within 5 7 days from full charge arlo support are fobbing me off and not responding"
56.7%

faulty camera

"turns out i have to return the faulty camera to them before they send out the replacement or i can pay them between £17 £30 to have a camera issued prior to me sending the faulty unit back"
56.5%

faults and problems

"they have more faults and problems than any product i’ve ever tried"
56.4%

tough luck

"i’ve three cameras and got them now so tough luck i really wanted to like them but would of been far better buying an nvr and poe cameras but i wanted to integrate with a ‘smart home’ which could of actually done with poe cameras and an nvr as well as these and believed the hype"
56.4%

that did n't work

"replacement for old camera that didn’t work"
56.2%

dementia sufferer

"use these to ensure the safety of a dementia sufferer gives us massive peace of mind to know that when their phone goes unanswered it is because they're asleep and have not suffered a fall or other accident"
56.1%

faulty unit

"turns out i have to return the faulty camera to them before they send out the replacement or i can pay them between £17 £30 to have a camera issued prior to me sending the faulty unit back"
56.1%

dissatisfied users

"you need only to read the comments on the user ‘arlo community ‘ site to appreciate the extent of the failures that dissatisfied users are complaining of"
56.0%

have trouble

"it's so bad i won't even sell it on ebay as i know i'll have trouble selling this absolutely useless electronic brick"
55.9%

does n't always

"if you are on holiday you have to get a plane fly home jump in a taxi press a button hope for the best it doesn't always work first time and then get a taxi back to the airport etc"
55.8%

these cameras are useless

"these cameras are useless "
55.7%

would be foolish

"would i buy it again no would i buy the later versions that apparently solve the problems listed here no the system was billed as doing the job at the start to buy into it further would be foolish"
55.6%

which is rubbish

"will not read vehicle registration numbers from 5m away which is rubbish"
55.6%

never goes offline

"alerts are accurate and it never goes offline"
55.4%

hugely overpriced

"this camera is hugely overpriced doesn’t clearly state that you need to buy a base station for an extra £151?"
55.4%

unreliability people

"the price while the quality is good i believe there are other systems out there that probably do just as good a job or near enough for a fraction of the cost especially when you consider the unreliability people face with cameras base units and the application"
55.3%

arlo website

"tried using the arlo website to trouble shoot finally found a suggestion that the batteries may be the problem having difficulty find a local outlet and i live in london"
55.2%

return policy runs

"didn't want to wait until my return policy runs out"
55.2%

limited to only

"only problem is that the cable is limited to only 1m"
55.1%

absolutely impossible

"also literature so tiny it is absolutely impossible to read without high powered magnifying glass"
55.0%

under warranty

"no blue light to sync nothing as i have had it only 3 months i am very disappointed with this product i am unsure of how to return or where ref repair or replacment under warranty can you please advise"
55.0%

generic email

"then i got a generic email a few months later saying they no longer support this kit"
55.0%

single recording

"two of these are within 4 meters of the base station on on a disused side gate that hasn’t triggered a single recording"
54.9%

just the app is rubbish

"they aren't it's just the app is rubbish"
54.9%

would not buy again

"as a camera it’s ok wouldn’t by a gain there are some on the market as good or better and a lot cheaper i would not buy again"
54.7%

only 720p this

"while this camera is only 720p this is sufficient for short range indoor use"
54.7%

will not charge

"the battery now will not charge"
54.7%

does not work well

"the motion sensor does not work well and it senses about 3 seconds after someone walks by even at 100% motion detection which kills your batteries!"
54.7%

will not continually

"what lets them down is that they will not continually stream and are programmed to shut down when streaming after 30mins"
54.7%

does not work vey well

"if your after sound do not buy as it does not work vey well but the picture is really good so for that its worth it just is it worth 175 quid erm not really no"
54.7%

could not be corrected

"one camera colours went after reasonably short time and could not be corrected"
54.7%

not contact netgear

"one of my cameras has recently stopped working and i cannot contact netgear"
54.7%

mains powered

"motion detection outside is very difficult when the camera is mounted high and not mains powered"
54.6%

very long time

"i spent a very long time debating about wired and wire free cctv systems and in the end this system ticked more plus boxes than negative ones"
54.6%

not buy this system

"if you want a security system that is of any use do not buy this system"
54.6%

very disappointing

"otherwise ok but pictures lack fine details and these camera failures are very disappointing"
54.5%

work as advertised

"i've had a 4 camera arlo system for 2 years now and despite extensive trouble shooting it doesn't really work as advertised: the delay between registering movement and recording is so long a car can reverse a 70m driveway and turn !"
54.4%

a ball ache

"changing batteries is a ball ache too"
54.3%

might be a problem

"the only issue that i envisage might be a problem is the delay before recording starts"
54.2%

poor customer support

"arlo has lost a long standing customer because of this inflexible approach and poor customer support"
54.1%

this end useless

"to this end useless"
54.1%

last very long

"they don’t last very long"
54.0%

not going to happen

"they have suggested i spend more with them on a replacement base unit that's not going to happen "
53.9%

were now out of warranty

"cut a long story short the arlo rep came to the conclusion that the camera needed replaced but as they were now out of warranty by about six weeks i’d have to purchase a new one"
53.9%

2020 not 2000

"this is 2020 not 2000 should be all wifi"
53.9%

changed this to 1 star

"changed this to 1 star"
53.9%

lost its colour

"it was outside the 1xyear warranty period so did what stated and the other lost its colour and was in a pink haze but you could still make the picture out"
53.8%

view which is

"detection is not consistent as it picks some but not all up and people just disappear from view which is odd"
53.7%

face shot video

"video loads up to the cloud super fast so if a burglar takes out the cam at least the footage is already uploaded i have mine high up so someone would have to jump or get a chair but which time i have a nice face shot video!"
53.7%

breakdown pixellation

"the only downside is that the broadband at the property is relatively slow meaning that using multiple cameras in "live" mode causes audio visual breakdown pixellation"
53.7%

point one of problem

"however point one of problem the arlo cameras only talk to the base station if the cameras are too far away you burn batteries and have impacts on response times upload and staying connected"
53.6%

that fails

"if you use the reset password link that fails too"
53.5%

empty screen

"next up the real killer activation speed it is just way way too slow to wake up and start recording you can get an alert saying it has activity but only see an empty screen because whatever activated has already past in the 3 seconds it took to walk the distance and be out of camera"
53.4%

stupidly expensive still

"buying the new generation would solve both problems but they are stupidly expensive still"
53.4%

no longer support this

"then i got a generic email a few months later saying they no longer support this kit"
53.4%

money to burn

"don’t buy unless you have money to burn!"
53.2%

overpriced for what it

"i love the arlo range but it isnt half overpriced for what it is"
53.2%

customer service

"i have contacted arlo’s support who always tells me the same: revoot your router what a waste of time and money and bad customer service"
53.0%

batteries no wiring

"batteries no wiring"
53.0%

n't work notifications

"activity zones quite simply don't work notifications are very temperamental"
53.0%

not last long enough

"so if you are leaving your property unattended for a long period the batteries do not last long enough"
53.0%

stars for that

"very poor night vision would give 0 stars for that "
52.9%

not buy this junk

"do not buy this junk!"
52.9%

n't make my mistake

"don't make my mistake"
52.6%

only showed as pink

"bought this camera and not only does it eat batteries after a few months the picture only showed as pink"
52.3%

waste of money

"therefore this camera is useless unless you never go away for more than a week and don't mind taking them down and recharging regularly these cameras are expensive and a waste of money"
52.2%

much narrower

"much narrower field of view"
52.0%

unbelievable arrogance

"unbelievable arrogance"
52.0%

till i had opened

"as it didn’t tell me till i had opened and tried to sync with the camera to the app did the app tell me i needed a base station"
51.7%

year in operation

"update camera died just after 1 year in operation"
51.2%

killed the new battery

"4c is not that cold but that's what killed the new battery"
51.2%

very good otherwise

"night vision is not too bad if you leave an outside light on but not very good otherwise"
51.2%

relatively slow

"the only downside is that the broadband at the property is relatively slow meaning that using multiple cameras in "live" mode causes audio visual breakdown pixellation"
51.0%

neighbourhood scroats

"it’s picture is infantescimally better than the arlo original cameras and it has 2 way sound so you can tell the neighbourhood scroats to f*** off from the comfort of your armchair!"
50.8%

very frustrating

"very frustrating"
50.6%

really difficult

"getting the audio trigger sensitivity right is really difficult"
50.5%

battery has died

"no idea what to do now but i have gone on holiday and already the battery has died"
50.5%

wont show you the feed

"all of them are connected to the hub but the app buffers occasionally and wont show you the feed"
50.5%

continually disconnects

"unreliable continually disconnects and can only be reconnected by taking batteries out"
50.4%

would have missed

"if he was running it probably would have missed him"
50.4%

update batteries

"at the start of november this year i noticed that one camera was offline the originally installed one this often happens with a wifi glitch base unit update batteries low etc so i had a look when next home"
50.1%

n't last long

"the batteries don't last long"
50.1%
...

Top positive statements

Statement Strength**
"Excellent value and works a treat." 93.1%
"Fantastic product easy to set up and even easier to use." 93.1%
"The true cordless capability of these cameras is great and the settings available excellent." 93.1%
"Picture quality is great when it works." 93.1%
"Great product we already have brought several and are very happy with them all." 93.1%
"Brilliant easy to install battery life excellent this camera is on 24 7 and the battery has lasted 6 weeks it captures images and audio at my front door so is a busy camera." 92.1%
"Robust and stable in performance." 92.0%
"Excellent netgear arlo 1st gen camera great quality products quality materials used great design work excellent with hub and a great app 10 10" 91.7%

Top negative statements

Statement Strength
"Worst of all however their ARLO NETGEAR customer service is awful." 93.8%
"Absolutely useless junk." 88.8%
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Positive mentions

Mentioned Object Mentioned in Strength
Arlo
"try buying the original Arlo and not what seems to be a clone"
66.2%

Negative mentions

Mentioned Object Mentioned in Strength
Arlo
"Arlo customer service is poor"
"i'm off to buy new cameras anyone want to buy cheap Arlo's?"
"don't buy Arlo"
58.8%

Emotion analysis

Positive tone

Neutral tone

Negative tone

28.3% 37.9% 33.8%
  neutral 37.2%
  worry 28.6%
  happiness 14.1%
  relief 6.7%
  sadness 4.5%
  fun 2.2%
  surprise 1.9%
  enthusiasm 1.5%
  love 1.5%
  anger 0.4%
  joy 0.4%
  hate 0.4%
  empty 0.4%
  boredom 0.4%

* analysis performed using Artificial Intelligence (AI) methods, data for the analysis has been gathered from multiple publicly accessible sources.
** strength is the level of sentiment expressed in a sentence, phrase or keyword. It ranges from 0 to 100%
prices and sales statistics are updated daily

last analysis update 2024-04-21